soc-pe-bot
commented
6 months ago Team's Response
Thanks for pointing out!
However, I am unable to reproduce this issue on my MacBook Pro.
Below is a screen recording in an attempt to reproduce the issue (hopefully the GIF can be viewed). The app does not freeze and still works perfectly fine!
Hope this clarifies your concern!
You can refer to the attached links below for more video recordings. The second one has a timer to prove that the footage has not been tampered with in any way.
- https://drive.google.com/file/d/1sHSJnKZPOxlUQ1mFumFw9wGI3y0YPPq8/view?usp=sharing
- https://drive.google.com/file/d/1aYwMQi9jRixft_MqhHeVZM8pZhB61ioP/view?usp=sharing
Items for the Tester to Verify
:question: Issue response
Team chose [response.CannotReproduce]
- [x] I disagree
Reason for disagreement: Indeed, this is a bug that is sometimes reproducible, and sometimes not. I have found some success in replicating the bug with the following steps
- Launch the app in full screen
- mailtg g/TUT04
- Close window
- mailtg g/TUT04
- Close window
After the 2nd close attempt, it crashes, at least for me. I have attached some videos below. I couldn't do so before because I didn't have time, I apologise.
Video 1: https://drive.google.com/file/d/1D7xSChfTE6-nxQO3vlYcO5xnhfrbLiAf/view?usp=drive_link Video 2: https://drive.google.com/file/d/1OckVaSojwEifzbLFtRF0XiT49p_5FUdL/view?usp=sharing
Also, due to the scarcity of this issue, I'd like to downgrade this issue to s.Low. if you are able to reproduce this issue and accept it
There is a bug that crashes the application right now
How to reproduce
helpI am no longer able to use or interact with the application, requiring me to force quit the application
Screenshots I have the following screenshots after triggering this bug
Note:
I am using macOS