Editor don't appear

[aukfood]

Hello,

something strange in a redmine installation with wysiwyg_editor it doesn't seem to work

Redmine informations

Environment:
  Redmine version                4.2.11.stable
  Ruby version                   2.7.4-p191 (2021-07-07) [x86_64-linux-gnu]
  Rails version                  5.2.8.1
  Environment                    production
  Database adapter               Mysql2
  Mailer queue                   ActiveJob::QueueAdapters::AsyncAdapter
  Mailer delivery                smtp
SCM:
  Git                            2.30.2
  Filesystem                     
Redmine plugins:
  a_common_libs                  2.5.0
  computed_custom_field          1.0.7
  redmine_checklists             3.1.21
  redmine_contacts               4.3.8
  redmine_contacts_helpdesk      4.1.12
  redmine_drive                  1.1.2
  redmine_editauthor             0.11.0
  redmine_impersonate            2.0.0
  redmine_issue_tabs             1.1.1
  redmine_issues_tree            0.0.14
  redmine_lightbox2              0.5.1
  redmine_my_page                0.1.13
  redmine_people                 1.6.1
  redmine_questions              1.0.2
  redmine_resources              1.0.6
  redmine_wysiwyg_editor         0.32.0
  that_issue_reply_button        0.0.1
  unread_issues                  0.0.3
  view_customize                 2.8.1

Best regards

[aukfood]

@taqueci any idea why is not working an our installation ?

[taqueci]

I have confirmed as much as possible, but the issue is not reproduced.

Environment:
  Redmine version                4.2.10.stable
  Ruby version                   2.7.8-p225 (2023-03-30) [x86_64-linux-musl]
  Rails version                  5.2.8.1
  Environment                    production
  Database adapter               PostgreSQL
  Mailer queue                   ActiveJob::QueueAdapters::AsyncAdapter
  Mailer delivery                smtp
SCM:
  Subversion                     1.14.2
  Mercurial                      6.1.1
  Bazaar                         3.2.1
  Git                            2.36.5
  Filesystem                     
Redmine plugins:
  redmine_editauthor             0.11.1
  redmine_impersonate            2.0.0
  redmine_issues_tree            0.0.10
  redmine_lightbox2              0.5.1
  redmine_my_page                0.1.13
  redmine_wysiwyg_editor         0.32.0
  that_issue_reply_button        0.0.1

[lauer]

Try to check the console and network log in browser, to see if some JS files is not loaded correctly.

[aukfood]

@lauer I haven't got errors in console and in network logs but redmine_wysiwyg_editor.js is not loaded ! It's very strange ...