As an owner,
I want to be provided with relevant information about How to Boatbound, when it is most applicable to me.
So that I can feel informed enough to accept more rentals right away, even without an onboarding call.
Email Lighthouse to surface in the product
We created lighthouses for the emails, and these should be used in the product to assist with the same learning
1. message_owner
Location: Conversation page
Display when receives first inquiry
Header: "Getting to know a renter"
Body: "Reply and ask about their boating experience, or details of their plans on the water. It's important to respond to all inquiries, even if your boat is unavailable."
2. book_now
Lighthouse tutorial header with text:
Location: Conversation Page
Display when receive first book now request
Header: "Getting your first booking"
Body: "When you approve a rental, we charge the renter and reserve the date on your calendar."
3. Owner booking approved
Location: Dashboard?
Header: "Before your first rental"
Body: _"Confirm that your boat is in good condition. Touch base with #{@booking.renter.firstname} to coordinate the rental & discuss any special instructions for your boat."
Additional Lighthouses
4. Owner boat approved
A) Location: Dashboard?
Display when boat first approved.
Lighthouse tutorial header with text:
Header: "Now that renters can inquire after your boat"
Body: *"It is important to update your listing description. This is helps you attract the right kind of renters for your boat. Include:
Experience required of renters
Things your boat is awesome for
Max capacity"*
Note: Update text on: Listing Title and Description page in BLW
As an owner, I want to be provided with relevant information about How to Boatbound, when it is most applicable to me. So that I can feel informed enough to accept more rentals right away, even without an onboarding call.
Email Lighthouse to surface in the product
We created lighthouses for the emails, and these should be used in the product to assist with the same learning
1. message_owner
Location: Conversation page Display when receives first inquiry
Header: "Getting to know a renter"
Body: "Reply and ask about their boating experience, or details of their plans on the water. It's important to respond to all inquiries, even if your boat is unavailable."
2. book_now
Location: Conversation Page Display when receive first book now request
Header: "Getting your first booking"
Body: "When you approve a rental, we charge the renter and reserve the date on your calendar."
3. Owner booking approved
Location: Dashboard?
Header: "Before your first rental"
Body: _"Confirm that your boat is in good condition. Touch base with #{@booking.renter.firstname} to coordinate the rental & discuss any special instructions for your boat."
Additional Lighthouses
4. Owner boat approved
A) Location: Dashboard? Display when boat first approved.
Header: "Now that renters can inquire after your boat"
Body: *"It is important to update your listing description. This is helps you attract the right kind of renters for your boat. Include:
Note: Update text on: Listing Title and Description page in BLW
Button to click to update listing description