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target / goalert

Open source on-call scheduling, automated escalations, and notifications so you never miss a critical alert
https://goalert.me
Apache License 2.0
2.17k stars 229 forks source link

push notifications for users (requires a user app install) #3789

Open ITJamie opened 3 months ago

ITJamie commented 3 months ago

What problem would you like to solve? Please describe: some of our users have very bad cell phone signal at their homes. being able to send push notifications to users via a mobile app (or 3rd party push service eg pushover) would be great

Describe the solution you'd like: a Mobile app with push notification support

Describe alternatives you've considered: slack notifications with an @ username field filled out might also work? but requires being able to document the oncall persons slack username

Additional context: similar to pagerduty's ability to send push notifications to users with the pagerduty app installed.

mastercactapus commented 3 months ago

This will likely come as part of #2639 which is currently in-progress.

However, for now, users can add SLACK_DM as an additional contact method from their profile page (escalation policies only support Slack channels). This will send them a DM over slack in addition to sms/voice/any other contact methods they have configured.