Is there a way to disable the Answer Bot?

taskrabbit / react-native-zendesk-chat

React Native Wrapper around Zendesk Chat v2

MIT License

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Is there a way to disable the Answer Bot? #116

Open Leulz opened 3 years ago

Leulz commented 3 years ago

First of all, great work with this project!

I am trying to see if there is a way to disable the Answer Bot asking the user questions when there are no agents online. I would like to make it so the user just receives a message asking them to send an e-mail when there are no agents available.

Is that something that I can do using this package? Or is this more a configuration on my Zendesk Account side?

fbartho commented 3 years ago

I would reach out to Zendesk customer support! I don’t know the answer to that question myself.