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taskrabbit / react-native-zendesk-chat

React Native Wrapper around Zendesk Chat v2
MIT License
130 stars 128 forks source link

Starting a chat with name shows default 'Visitor XXXXXX' on IOS #128

Closed Ravid-anywhere closed 2 years ago

Ravid-anywhere commented 2 years ago

This is my configuration: ZendeskChat.startChat({ name: 'hello world', email: 'hello@world.com', behaviorFlags: { showPreChatForm: false, showOfflineForm: true, showChatTranscriptPrompt: false }, preChatFormOptions:{ email: 'hidden', name: 'hidden', phone: 'hidden', department: 'hidden' } });

And still Zendesk chat is open with Visitor XXXXX as name Please help

Thanks!

Ravid-anywhere commented 2 years ago

Resolved - the issue was not a valid email address sometimes