tau-bar / pe

0 stars 0 forks source link

Different success message for sort appointments in app compared to UG. #11

Open tau-bar opened 2 years ago

tau-bar commented 2 years ago

Expected:

• Expected Behaviour: The success message in the app to be the same as in the UG.

Actual:

• Actual Behaviour: The success message in the UG (top) is different from the app (bottom).

• Why that severity? Low, as it causes a minor inconvenience to users who may be confused.

Steps to reproduce:

  1. Run apmt sort

Screenshots:

Screenshot 2021-11-12 at 4.57.06 PM.png

nus-pe-bot commented 2 years ago

Team's Response

No details provided by team.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.VeryLow] Originally [severity.Low]

Reason for disagreement: ### Response

I disagree.

Rationale

For this to be a severity.VeryLow, it should be a cosmetic issue that does not affect the user experience at all. If the issue was merely a typo, eg. the word 'Sorted' was misspelt as 'Sortd', that would constitute a severity.VeryLow as it actually has no impact on the reader whatsoever.

However, in this case, suppose a user checks the UG and notices that the feedback in the command feedback box is different, they might be confused, causing a minor inconvenience. This is a rare occurrence and causes a minor inconvenience, as stated in the module website (shown in the screenshot below), therefore, this issue is categorised as a severity.Low.

Evidence

Screenshot 2021-11-17 at 11.55.04 AM.png