TV is not responding

[Thyless]

Hey guys, I'm new with homebridge (actually installed it only today, and this is the first plugin I installed).

When the TV is turned off, it's not responding via the home app. When I turn it on via the remote, then I can see it online on the home app and I can switch channels and open apps, but after I turn the tv off via the home app, it appears as not responding again.

This is what I see in the logs screen:

[12/05/2021, 20:05:03] [TV] TV is offline! Can't get installed apps! [12/05/2021, 20:08:22] [TV] Failed to power on the TV [12/05/2021, 20:08:27] [TV] Failed to power on the TV [12/05/2021, 20:08:31] [TV] Failed to power on the TV [12/05/2021, 20:09:22] [TV] Failed to power on the TV [12/05/2021, 20:12:16] [TV] Failed to power on the TV [12/05/2021, 20:16:08] [TV] Failed to power on the TV [12/05/2021, 20:16:09] [TV] Failed to power on the TV [12/05/2021, 20:16:37] [TV] Powering off is already in progress [12/05/2021, 20:18:16] [TV] TV is offline [12/05/2021, 20:25:43] [TV] Powering off is already in progress [12/05/2021, 20:27:19] [TV] Failed to power on the TV [12/05/2021, 20:27:27] [TV] Failed to power on the TV [12/05/2021, 20:27:28] [TV] Failed to power on the TV [12/05/2021, 20:27:30] [TV] Failed to power on the TV [12/05/2021, 20:27:45] [TV] Failed to power on the TV [12/05/2021, 20:27:49] [TV] Failed to power on the TV [12/05/2021, 20:27:56] [TV] Failed to power on the TV [12/05/2021, 20:27:58] [TV] Failed to power on the TV [12/05/2021, 20:27:58] [TV] Failed to power on the TV [12/05/2021, 20:28:00] [TV] Failed to power on the TV [12/05/2021, 20:28:01] [TV] Failed to power on the TV [12/05/2021, 20:28:02] [TV] Failed to power on the TV [12/05/2021, 20:28:56] [TV] Failed to power on the TV [12/05/2021, 20:28:58] [TV] Failed to power on the TV [12/05/2021, 20:31:28] [TV] Failed to power on the TV [12/05/2021, 20:39:35] [TV] Failed to power on the TV [12/05/2021, 20:39:36] [TV] Failed to power on the TV

I have the latest versions of both homebridge and the plug-in, And I set a static IP address to the Tv

Could anyone help me with this issue? Thanks in advanced!!

[deepontech]

Hello, let me see if I can help you. Send the "config.json" text to see if there's something wrong.

[tavicu]

Hi. Did you set the correct mac address?

Open homebridge in debug mode (homebridge -D) so we can see why can’t turn it on

[Thyless]

Hi. Did you set the correct mac address?

Open homebridge in debug mode (homebridge -D) so we can see why can’t turn it on

@tavicu Yes, I set the correct MAC address. Could you tell me how to open debug mode? Sorry for this newbie question 😅

[Thyless]

Hello, let me see if I can help you. Send the "config.json" text to see if there's something wrong.

@deepontech I hope I did it right:

"accessories": [], "platforms": [ { "name": "Config", "port": 8581, "platform": "config" }, { "app_list": true, "devices": [ { "name": "TV", "ip": "192.168.68.54", "mac": "24-FC-E5-8F-AE-10", "inputs": [ { "name": "Netflix", "type": "app", "value": "11101200001" }, { "name": "YouTube", "type": "app", "value": "111299001912" }, { "name": "Spotify", "type": "app", "value": "3201606009684" }, { "name": "Apple TV", "type": "app", "value": "3201807016597" }, { "name": "Apple Music", "type": "app", "value": "3201908019041" } ] } ], "platform": "SamsungTizen" } ] }

[tavicu]

Enter the mac address with :, not -

so it will be 24:FC:E5:8F:AE:10

[Thyless]

I did it and looks like it works perfect now, thank you very much I appreciate it! @tavicu 🙌🏻

[tavicu]

No problem :)

Thanks for help @deepontech :)