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taw00 / element-rpm

Providing the Element messaging desktop client packaged for the Fedora, Red Hat(IBM), and OpenSUSE families of linux desktop operating systems.
Apache License 2.0
100 stars 17 forks source link

Submitting debug logs doesn't work #22

Closed jcgruenhage closed 5 years ago

jcgruenhage commented 5 years ago

I get "Failed to send logs: No bug report endpoint has been set."

taw00 commented 5 years ago

Yeah. Hmm. I will look into it. I have no idea how that works.

taw00 commented 5 years ago

How did you initiate this process? With a crash? I can't find where one "sends logs".

Right now, the bug report endpoint is https://github.com/vector-im/riot-web/issues in the app.

jcgruenhage commented 5 years ago

Settings -> Help & About -> Bug reporting -> Submit debug logs

I've just switched over my workstation to Debian though (and will likely spend some time distrohopping), so I will not be of much help in investigating this :/

taw00 commented 5 years ago

Got confirmation from the Riot dev team that sending logs works fine. It just doesn't send to me... it sends to them which I think is probably the right answer for now. See attached. Screenshot from 2019-04-08 13-46-35

jcgruenhage commented 5 years ago

It seems that was another case of my fedora doing weird things with riot, like when it stopped updating it a few months ago until I reinstalled it.. Thanks for your work!

taw00 commented 5 years ago

Sure thing. Thank you for participating in troubleshooting!