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tawk / tawk-messenger-react

Official React plugin for Tawk messenger
https://www.tawk.to
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Socket server did not execute the callback for setAttributes with data #27

Open Mihai-github opened 1 year ago

Mihai-github commented 1 year ago

Hello,

Sentry reported to us recently this error coming from the messenger widget we have integrated from you guys, is there something we need to worry about the below error?

Socket server did not execute the callback for setAttributes with data : {"name":"Name","email":"email@email.com","hash":"hash"}
andrey690062 commented 8 months ago

Any update?

gutuJosh commented 6 months ago

Hi Mihai! I have the same problem to! I see that the report is a bit old, have you managed to understand why is happening, in the meantime?

MartinXPN commented 6 months ago

I have the same issue as well. Not sure why it's happening...

jaoaustero commented 1 week ago

Hi is this still happening? we release a lot of changes before we check this issue

wnasich commented 1 week ago

yes, it is still happening. Below screenshots from JS error tracking from a small web app with a few of active users each day:

Selection_2130

Selection_2131

Thanks @jaoaustero

jaoaustero commented 1 week ago

@wnasich thanks for providing a screenshots, I'm not familiar with the sentry. But our setAttributes API returned undefined when it was success because the callback was intended to log if theres error

I will inform this on our team, but if sentry returning this error

did you observe if your data is set in the dashboard?