Tawk support for Prestashop 8.x

[TheEnglishGartner]

Hi,

Is there a etc for releasing the supported version for Prestashop 8.x?

[cantalupo555]

I need it too.

[MasterChips1]

Yes, is there a roadmap for this? We had to change to other chat service, but tawk to is better and we would like to change back.

[ZaDarkSide]

You can use my fork https://github.com/ZaDarkSide/tawk-prestashop/releases/tag/1.2.3 until the PR https://github.com/tawk/tawk-prestashop/pull/33 is merged or an official version is released.

Hope it helps!

[MasterChips1]

Hi,

I tested your fork, but since our PS is still version 8.0.5, I couldn't use it :(

[ZaDarkSide]

Hi,

I tested your fork, but since our PS is still version 8.0.5, I couldn't use it :(

Well what was the problem then? Do you have an error or something?

[MasterChips1]

Hi, I'm sorry. When I tried to install it. It gave an error that the PS version was not compatible. Now I tried again to make a printscreen and it succeeded.

So it works for me now. Thank you!

[TheEnglishGartner]

Hi it is wokring fine for me on Prestashop 8.1.2 although I get a warning in the module

[ZaDarkSide]

Hi it is wokring fine for me on Prestashop 8.1.2 although I get a warning in the module

I can't see any warning in the screenshot provided...what are you trying to show in the screenshot?

[TheEnglishGartner]

It does not clearly says what the warning is. It just says one warning and then the module Tawk. Advarsel = Warning - as indicated in the screenshot best

[ZaDarkSide]

It does not clearly says what the warning is. It just says one warning and then the module Tawk. Advarsel = Warning - as indicated in the screenshot best

Ah okay I understand now, I have fixed the issue in this new release https://github.com/ZaDarkSide/tawk-prestashop/releases/tag/1.2.3a

It should no longer show the module in the Alerts tab with the "No name provided" if you configure the module properly.

[TheEnglishGartner]

Hi again - Perfect it disappeared - Also I have connected to Tawk, and it works like a charm.

THank you very much. If you need me to test something just share your thoughts

Should I close the ticket it as of now?

[ZaDarkSide]

It's best to leave the issue open so that an official answer is made about this, I only provided a temporary solution until there is an official update about this.

[TheEnglishGartner]

ok I have reopened it Thank you very much

[ZaDarkSide]

ok I have reopened it Thank you very much

No problem, I had the same issue when trying to install the official module that PrestaShop 8.x is not supported and decided I should try add support for 8.x myself, so after I did manage to solve it for myself then I just shared the solution so maybe it helps other people until it's fixed in the official version of the module.

Hopefully we will see an official solution soon.

[TheEnglishGartner]

Hi @ZaDarkSide

I have just upgraded to PS 8.1.6 and now the module can't be installed - have you come across this?

best,

[ZaDarkSide]

@TheEnglishGartner I will try and see what changed and adjust to the changes so that it works again.

[TheEnglishGartner]

@ZaDarkSide Thank you looking forward to the outcome

[TheEnglishGartner]

Hi @ZaDarkSide I just wanted to let you know,. that it is the version check of your module towards PS which is fialing according to installation

[TheEnglishGartner]

Hi I changed the tawk.php file in relation to the below:

public function __construct() { $this->name = 'tawkto'; $this->tab = 'front_office_features'; $this->version = '1.2.3'; $this->author = 'tawk.to'; $this->need_instance = 0; $this->ps_versions_compliancy = array('min' => '1.5', 'max' => '8.1.3');

To:

public function __construct() { $this->name = 'tawkto'; $this->tab = 'front_office_features'; $this->version = '1.2.3'; $this->author = 'tawk.to'; $this->need_instance = 0; $this->ps_versions_compliancy = array('min' => '1.5', 'max' => '8.1.6');

I have it installed and it is working. I do hope you will update it into your repository as the the package belongs to you - I do hope you are ok with me updating the file.

Best,

[ZaDarkSide]

Hi I changed the tawk.php file in relation to the below:

public function __construct() { $this->name = 'tawkto'; $this->tab = 'front_office_features'; $this->version = '1.2.3'; $this->author = 'tawk.to'; $this->need_instance = 0; $this->ps_versions_compliancy = array('min' => '1.5', 'max' => '8.1.3');

To:

public function __construct() { $this->name = 'tawkto'; $this->tab = 'front_office_features'; $this->version = '1.2.3'; $this->author = 'tawk.to'; $this->need_instance = 0; $this->ps_versions_compliancy = array('min' => '1.5', 'max' => '8.1.6');

I have it installed and it is working. I do hope you will update it into your repository as the the package belongs to you - I do hope you are ok with me updating the file.

Best,

I haven't had the time to check the issue out, but I will update it. Also what I have provided in the past was an unofficial fork that allowed people to use the plugin.

[ZaDarkSide]

I have updated the release here https://github.com/ZaDarkSide/tawk-prestashop/releases/tag/1.2.3b