Startup errors with Wacom Intuos S

[RepairUnit3k6]

Using Ubuntu 18.04 with XFce.

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When tablet is not connected : garrom@GarromMachine:~/Plocha/wacom-gui-0.3.0-rc1/wacom-gui$ python '/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py' Traceback (most recent call last): File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py", line 429, in <module> main() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py", line 424, in main form = WacomGui() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py", line 62, in __init__ self.refreshTablets() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py", line 88, in refreshTablets self.tablet_data.get_connected_tablets() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom_data.py", line 61, in get_connected_tablets self.__get_libwacom_data() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom_data.py", line 186, in __get_libwacom_data if data['pad']['buttons'].__len__() == 0: KeyError: 'buttons'

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After I connected tablet : garrom@GarromMachine:~/Plocha/wacom-gui-0.3.0-rc1/wacom-gui$ python '/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py' Traceback (most recent call last): File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom-gui.py", line 11, in <module> from wacom_data import Tablets File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom_data.py", line 390, in <module> tablet_test = Tablets() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom_data.py", line 32, in __init__ self.get_connected_tablets() File "/home/garrom/Plocha/wacom-gui-0.3.0-rc1/wacom-gui/wacom_data.py", line 68, in get_connected_tablets devID = self.device_data[dev_type]['devID'] KeyError: 'Wacom Intuos S Pad'

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Is support for my tablet missing ? -Garrom

[tb2097]

I'm not sure why you would be getting an error when no device is connected; the code shouldn't be hitting that function without detecting "something". Can you please provide the output for the command libwacom-list-local-devices --database /usr/share/libwacom when connect and disconnected?

[RepairUnit3k6]

I'm not sure why you would be getting an error when no device is connected; the code shouldn't be hitting that function without detecting "something". Can you please provide the output for the command libwacom-list-local-devices --database /usr/share/libwacom when connect and disconnected?

Sure. With no tablet connected. It find something but I have no idea what it is.

[Device]
Name=Wacom Serial Tablet WACf004
DeviceMatch=serial:0000:0000;
Class=ISDV4
Width=0
Height=0
IntegratedIn=Display;System;
Styli=0xfffff;0xffffe;

[Features]
Reversible=false
Stylus=true
Ring=false
Ring2=false
Touch=false
TouchSwitch=false
StatusLEDs=
NumStrips=0
Buttons=0
---------------------------------------------------------------

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If I plug tablet in, output is same. Tablet works (kinds of, it works on default settings but I can't set up anything).

[tb2097]

Are you trying to run it on an Thinkpad (ie. X1 Yoga) with an integrated touch display? The input is detecting as a serial device, which I currently don't have any support for. You should get getting output similar to below for your Intuos S tablet, when it is hooked up:

[Device]
Name=Wacom Intuos S
DeviceMatch=usb:056a:0374
Class=Bamboo
Width=8
Height=6
Layout=intuos-s-p3.svg
IntegratedIn=
Styli=0x862;

[Features]
Stylus=true
Reversible=false
Buttons=4

[Buttons]
Top=A;B;C;D

[tb2097]

I've released a new version that should remove any serial devices detected to hopefully allow your Intuos S to properly be detected and function in the GUI. Please give it a try and let me know.

[RepairUnit3k6]

I've released a new version that should remove any serial devices detected to hopefully allow your Intuos S to properly be detected and function in the GUI. Please give it a try and let me know.

:disappointed: Why everyone's tablet works but mine.

garrom@GarromMachine:~/Plocha/wacom-gui-0.3.0-rc3/wacom-gui$ python '/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom-gui.py'
Traceback (most recent call last):
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom-gui.py", line 501, in <module>
    main()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom-gui.py", line 490, in main
    form = WacomGui()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom-gui.py", line 51, in __init__
    self.tablet_data = Tablets()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom_data.py", line 32, in __init__
    self.get_connected_tablets()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc3/wacom-gui/wacom_data.py", line 68, in get_connected_tablets
    devID = self.device_data[dev_type]['devID']
KeyError: 'Wacom Intuos S Pad'

[tb2097]

I'll do my best to get it working :) As I only have Intuos 4/5/Pro and a couple Cintiqs to test with I'm bound to run into edge cases. I've put in a fix which should resolve the issue. Please test the latest release and let me know.

[RepairUnit3k6]

I'll do my best to get it working :) As I only have Intuos 4/5/Pro and a couple Cintiqs to test with I'm bound to run into edge cases. I've put in a fix which should resolve the issue. Please test the latest release and let me know.

I know what you mean. I'm game developer. Lack of hardware is biggest bane to debugging. They are like "Hey my 200$ Gpu does not work" and I'm like "and where the heck you think I can get your GPU ?"

garrom@GarromMachine:~/Plocha/wacom-gui-0.3.0-rc10/wacom-gui$ python '/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/wacom-gui.py'
Traceback (most recent call last):
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/wacom-gui.py", line 665, in <module>
    main()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/wacom-gui.py", line 654, in main
    form = WacomGui()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/wacom-gui.py", line 45, in __init__
    self.pad = Pad()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/pad.py", line 33, in __init__
    self.load_dconf()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc10/wacom-gui/pad.py", line 56, in load_dconf
    with open(os.path.expanduser("~/.wacom-gui/custom.json"), 'r') as f:
IOError: [Errno 2] Adresář nebo soubor neexistuje: '/home/garrom/.wacom-gui/custom.json'

"Adresář nebo soubor neexistuje" means folder or file does not exist (My language is czech). Should I put something into /home/garrom/.wacom-gui ? There is no .wacom-gui in my home directory. Should I create .wacom-gui inside my home directory ? If it is part of installation process, it should be mentioned somewhere.

[tb2097]

That was a bug I missed due to not doing a clean install before testing :/ I've released a new version that should resolve that issue.

[RepairUnit3k6]

That was a bug I missed due to not doing a clean install before testing :/ I've released a new version that should resolve that issue.

Now it is this :

garrom@GarromMachine:~/Plocha/wacom-gui-0.3.0-rc12/wacom-gui$ python '/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/wacom-gui.py'
Traceback (most recent call last):
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/wacom-gui.py", line 741, in <module>
    main()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/wacom-gui.py", line 733, in main
    form = WacomGui()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/wacom-gui.py", line 47, in __init__
    self.pad = Pad()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/pad.py", line 33, in __init__
    self.load_dconf()
  File "/home/garrom/Plocha/wacom-gui-0.3.0-rc12/wacom-gui/pad.py", line 85, in load_dconf
    'action': "'%s'" % data['run']}
UnboundLocalError: local variable 'custom' referenced before assignment

[tb2097]

update line 83 in pad.py: custom[new_entry] = {'name': "'%s'" % data['label'], os_custom[new_entry] = {'name': "'%s'" % data['label'],

I'll update the file in the repo when I'm on my dev machine.

[tb2097]

If this is working for you now, please let me know. Otherwise I will close off the ticket as it has been idle for 2 months.