tchapgouv / tchap-product

Discussions sur les différents points de design
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Is "ignoring" useful in a professional context ? #305

Open estellecomment opened 2 months ago

estellecomment commented 2 months ago

Should we juste remove the "ignore" function ? Is there any case in a professional context when you want to ignore a person ?

Ignoring a person means that their messages and activity becomes invisible, while everybody else's activity is still visible. It's useful in a public room where someone is having a spammy or agressive behavior.

I just solved an issue with a user. She had ignored a coworker by accident, and was not understanding why she could not see the messages or invitations from that person. (un-ignoring fixed the problem, and the messages sent during ignore-period reappeared, all good). Note that there is a confirmation dialog when ignoring someone, so it's not clear to her how she ignored this person by accident. Maybe clicked the confirmation without looking ?

Why

"Ignoring" feature may be creating user problems and possibly not being useful

What

We could remove it if necessary

How

odelcroi commented 2 months ago

I'll be glad to switch product ticket to french :)

areox-net commented 2 months ago

De mon point de vue, si la fonction ne correspond pas à un besoin très fréquent, je propose de l'enlever pour simplifier l'interface et éviter les fausses manipulations.

odelcroi commented 3 weeks ago

@julie-ri Up, encore un cas de ignore par erreur à la dinum