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teads / TeadsSDK-iOS

Teads SDK for iOS - Premium branded "outstream" ads
https://support.teads.tv/support/solutions/articles/36000314785-ios-sdk-developer-guide
MIT License
27 stars 11 forks source link

must have an overlay on TeadsInReadAdView #222

Closed Olya-Yer closed 12 months ago

Olya-Yer commented 1 year ago

Hello there , I have a problem where the ad won't start playing when the TeadsInReadAdView is covered by an overlay. The business logic is such that there is no way to bring it to front. Is there a way to make the ad play anyway ?

github-paul-nicolas commented 1 year ago

Hello @Olya-Yer thank you to reach us. As stated in our documentation You received an ad from our server, but you can't click on it or the video doesn't start

Make sure the ad is visible. If you have a transparent overlay above your ad view, such as any another sort of view, our visibility algorithm will consider the ad view as hidden. In this case, you can find the incriminated view in your logs and the percentage of ads hidden by this view. Note that TeadsSDK is OM IAB certified meaning creatives are evaluated by IAB Open Measurement third-party viewability logic and both TeadsSDK and OMSDK relies on the same logic: any obstruction above ad view is considered as an ad not visible. This certification is very important for our advertisers.

There is no workaround on to keep overlay above Teads Ad

github-paul-nicolas commented 12 months ago

Hello @Olya-Yer with no activity for a log time I'm closing the issue, don't hesitate to open a new one if you need to. Best