arn354
commented
4 years ago 1.) Please upload the crashlog. 2.) make sure you use the latest available image from https://images.teamblue.tech/6.4-release/index.php and tell us which one you flashed/installed.
Skip Network setup in Startwizard - and configure your wlan afterwards, making sure you have the required wlan drivers installed - not all are pre-installed. If not pre-installed you need to connect the box at least to setup via network cable.
teamblue-e2
Hi. This week they delivered my UHD QUAD 4K GiGABLUE.
My wife initially installed it two days ago without connecting it to the internet/wifi.
So I’m starting the installation again in order to hook it to the home WiFi.
When I get to the network wizard installation, I keep getting the error message “We are really sorry. Your receiver encountered a software problem and needs to be restarted. Please send the logfile/home/root/logs/enigma2_crash_xxxxx.log to team blue.tech. Your receiver restarts in 10seconds”
Then it keeps restarting and showing the same message .
Could you please advise how to get around this software problem.
Thank you.
Kafui Luxembourg Pls call me on mobile number: +352 691 285 326
Steps from START WIZARD, -OK -Use the Wizard to set up basic features -Ok -check the internet connection -Ok -Your receiver does not have internet connection -EXIT
From Wizard: -Press OK to start configuring your network -“We are really sorry. Your receiver encountered a software problem and needs to be restarted. Please send the logfile/home/root/logs/enigma2_crash_xxxxx.log to team blue.tech. Your receiver restarts in 10seconds”