teamhanko / hanko

Authentication and user management system with passkey superpowers
https://hanko.io
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Passcode to verify email is being sent as junk email in outlook #1484

Open jcorriveau23 opened 1 month ago

jcorriveau23 commented 1 month ago

Checklist

Describe the bug

The passcode to verify user email is being sent as a junk email in outlook so my user struggle to create an account since they do not find the passcode in their email easily.

I am a free plan user and have recently integrated hanko cloud as authentification system really easily in my web app that I am currently building. https://hockeypool.live/en/login. The product is really good and easy to integrate. This issue is more of a question since there might be a reason to it so feel free to close the issue if it is not an issue :smile:.

Reproducing the bug

  1. Go to https://hockeypool.live/en/login
  2. Register the account using an email
  3. The passcode to verify the email is received as a junk email (users have trouble to find it)

Configuration

No response

Hanko Version

API Version: v0.11.0

OS Hanko Backend

None

OS Version Hanko Backend

No response

OS

None

OS Version

No response

Browser Version

all

Environment

None

Additional Context

No response