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techaffinity / freshchat-phonegap

Freshchat sdk for phonegap
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IOS APP CRASH #17

Closed dlaudh closed 6 years ago

dlaudh commented 6 years ago

When upload app to TestFlight in the moment of the enter in the page with Freshchat crash and Close.

Only on ios.

techaffinity commented 6 years ago

Can you share me error log to identify this issue.

dlaudh commented 6 years ago

Good moring!

The problem is in build uploaded on TestFlight, I no have the shape for view the issue

I try build in my iPhone in Release mode and works perfectly

Also try to lower the level of swift optimizations but I have the same problem

Regards

El vie., 3 de ago. de 2018 07:56, TechAffinity notifications@github.com escribió:

Can you share me error log to identify this issue.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/techaffinity/freshchat-phonegap/issues/17#issuecomment-410219041, or mute the thread https://github.com/notifications/unsubscribe-auth/Al_RBYEfwF8vnERp67pUl1k5C0jGybn3ks5uNCxqgaJpZM4VpYlE .

El 3 ago. 2018 07:56, "TechAffinity" notifications@github.com escribió:

Can you share me error log to identify this issue.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/techaffinity/freshchat-phonegap/issues/17#issuecomment-410219041, or mute the thread https://github.com/notifications/unsubscribe-auth/Al_RBYEfwF8vnERp67pUl1k5C0jGybn3ks5uNCxqgaJpZM4VpYlE .

techaffinity commented 6 years ago

Without any crash report or log we cant identify the exact issue, If possible please share the error log or crash analytics to identify the exact issue, So that we could try to fix it.

dlaudh commented 6 years ago

Hello, I send you the backtrace from xCode crashes.

backtrace

dlaudh commented 6 years ago

Hi @techaffinity, I solve the problem manually, the problem was caused by "Copy Bundle Resources" by xCode, I see what no imported 3 files bundle:

FreshchatModels.bundle FCResources.bundle FCLocalization.bundle

I import manually in this location (Build Phases) and send app to TestFlight in this case the app not crash and work perfectly

Regards!