search

techaffinity / freshchat-phonegap

Freshchat sdk for phonegap
7 stars 36 forks source link

Message from Freshchat dashboard is not displaying in chat window in realtime #24

Closed devsaran closed 5 years ago

devsaran commented 5 years ago

I have ionic 3.9.2 and installed this plugin. I am able send message from the app and it gets displayed on the fresh desk dashboard right away. but, when I send a response from fresh desk dashboard to the app, the new messages doesn't get updated.

After closing the chat window and reopening it, I am getting all the messages together. Could anyone clarify the issue. Whether the issue is with the plugin or my implementation.

`Ionic:

ionic (Ionic CLI) : 4.1.1 (/usr/local/lib/node_modules/ionic) Ionic Framework : ionic-angular 3.9.2 @ionic/app-scripts : 3.1.9

Cordova:

cordova (Cordova CLI) : 8.0.0 Cordova Platforms : android 7.1.0, ios 4.5.5 Cordova Plugins : cordova-plugin-ionic-keyboard 2.0.5, cordova-plugin-ionic-webview 1.2.1, (and 15 other plugins)

System:

ios-deploy : 2.0.0 ios-sim : 7.0.0 NodeJS : v10.7.0 (/usr/local/Cellar/node/10.7.0/bin/node) npm : 6.4.1 OS : macOS High Sierra Xcode : Xcode 10.0 Build version 10A255`

shagulameed298 commented 5 years ago

Implement push notification integration with freshchat to Message displaying in chat window in realtime.

techaffinity commented 5 years ago

Real time chat implementation is based on the push notification received from Freshchat , so we have to implement push notification implementation code.