We can't make it work with ionic 3?

chrisluo commented 5 years ago

We followed these instructions on github.

window.Freshchat.init({ appId : "", appKey : "", gallerySelectionEnabled : true, cameraCaptureEnabled : true, teamMemberInfoVisible : true });

We have done the following:

Please confirm FreshchatModels.bundle in FreshchatSDK pod has included the current project in Target Membership.
Try clearing xcode derived data, clean & rebuild the project again.
Try re-installing FreshchatSDK pod again.
Please make sure mac has enough storage space to run the project.

We can build it using ionic cordova build ios and ionic cordova build android, but we must be doing something wrong because:

On android we don't get any errors but we cannot see the chat button.
On ios we are getting the following error at runtime:

objc[61663]: Class MPExportableArtworkProperties is implemented in both /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/Developer/Library/CoreSimulator/Profiles/Runtimes/iOS.simruntime/Contents/Resources/RuntimeRoot/System/Library/PrivateFrameworks/MediaPlaybackCore.framework/MediaPlaybackCore (0x12a4eb108) and /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/Developer/Library/CoreSimulator/Profiles/Runtimes/iOS.simruntime/Contents/Resources/RuntimeRoot/System/Library/Frameworks/MediaPlayer.framework/MediaPlayer (0x1291ae7d0). One of the two will be used. Which one is undefined. 2018-10-23 10:21:42.165867-0700 Goziip[61663:1937331] Apache Cordova native platform version 4.4.0 is starting. 2018-10-23 10:21:42.166830-0700 Goziip[61663:1937331] Multi-tasking -> Device: YES, App: YES 2018-10-23 10:21:42.221520-0700 Goziip[61663:1937331] CDVWKWebViewEngine: trying to inject XHR polyfill 2018-10-23 10:21:42.588183-0700 Goziip[61663:1937331] [MC] Lazy loading NSBundle MobileCoreServices.framework 2018-10-23 10:21:42.589415-0700 Goziip[61663:1937331] [MC] Loaded MobileCoreServices.framework 2018-10-23 10:21:42.629973-0700 Goziip[61663:1937331] CDVWKWebViewEngine will reload WKWebView if required on resume 2018-10-23 10:21:42.630243-0700 Goziip[61663:1937331] Using Ionic WKWebView 2018-10-23 10:21:42.631501-0700 Goziip[61663:1937331] [CDVTimer][handleopenurl] 0.123978ms 2018-10-23 10:21:42.633980-0700 Goziip[61663:1937331] [CDVTimer][intentandnavigationfilter] 2.274036ms 2018-10-23 10:21:42.634297-0700 Goziip[61663:1937331] [CDVTimer][gesturehandler] 0.100017ms 2018-10-23 10:21:42.634570-0700 Goziip[61663:1937331] [CDVTimer][freshchatplugin] 0.082970ms 2018-10-23 10:21:42.634884-0700 Goziip[61663:1937331] CDVIonicKeyboard: resize mode 1 2018-10-23 10:21:42.636122-0700 Goziip[61663:1937331] [CDVTimer][keyboard] 1.327991ms 2018-10-23 10:21:42.682974-0700 Goziip[61663:1937331] [CDVTimer][splashscreen] 46.617985ms 2018-10-23 10:21:42.683160-0700 Goziip[61663:1937331] [CDVTimer][TotalPluginStartup] 51.841974ms 2018-10-23 10:21:52.242180-0700 Goziip[61663:1937331] Inside init appId:34231079-9b4b-4e96-868f-3da65cb30a5f appKey:5609cc1e-9dcb-4e08-9308-7f79afb744f5 domain:(null) 2018-10-23 10:21:52.258173-0700 Goziip[61663:1937331] [error] error: Cannot load NSManagedObjectModel. nil is an illegal URL parameter CoreData: error: Cannot load NSManagedObjectModel. nil is an illegal URL parameter 2018-10-23 10:21:52.273701-0700 Goziip[61663:1937331] HOTLINE:

Warning! Hotline SDK needs the following keys added to Info.plist for media access on iOS 10

Add key NSPhotoLibraryUsageDescription : To Enable access to Photo Library Add key NSCameraUsageDescription : To take Images from Camera 2018-10-23 10:21:52.323509-0700 Goziip[61663:1937331] Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: ' -[NSBundle initWithURL:]: nil URL argument' *** First throw call stack: ( 0 CoreFoundation 0x0000000111a5d12b exceptionPreprocess + 171 1 libobjc.A.dylib 0x00000001106ddf41 objc_exception_throw + 48 2 CoreFoundation 0x0000000111ad2245 +[NSException raise:format:] + 197 3 Foundation 0x000000010ee2bb38 -[NSBundle initWithURL:] + 87 4 Foundation 0x000000010ee2bace +[NSBundle bundleWithURL:] + 45 5 Goziip 0x000000010d7a676c -[FCTheme getHLResourceBundle] + 116 6 Goziip 0x000000010d7a6688 -[FCTheme getPathForTheme:] + 197 7 Goziip 0x000000010d7a6270 -[FCTheme setThemeName:] + 48 8 Goziip 0x000000010d7a6169 -[FCTheme init] + 85 9 Goziip 0x000000010d7a60ee 25+[FCTheme sharedInstance]_block_invoke + 38 10 libdispatch.dylib 0x0000000116b4233d _dispatch_client_callout + 8 11 libdispatch.dylib 0x0000000116b438c8 dispatch_once_f + 297 12 Goziip 0x000000010d7a60c6 +[FCTheme sharedInstance] + 102 13 Goziip 0x000000010d813b63 -[Freshchat updateConfig:andRegisterUser:] + 685 14 Goziip 0x000000010d813668 -[Freshchat initWithConfig:completion:] + 309 15 Goziip 0x000000010d813482 -[Freshchat initWithConfig:] + 53 16 Goziip 0x000000010d749913 -[FreshchatPlugin init:] + 1459 17 Goziip 0x000000010d832c36 -[CDVCommandQueue execute:] + 870 18 Goziip 0x000000010d752a37 -[CDVWKWebViewEngine handleCordovaMessage:] + 199 19 Goziip 0x000000010d7528b7 -[CDVWKWebViewEngine userContentController:didReceiveScriptMessage:] + 183 20 Goziip 0x000000010d75427c -[CDVWKWeakScriptMessageHandler userContentController:didReceiveScriptMessage:] + 124 21 WebKit 0x00000001101ea042 _ZN28ScriptMessageHandlerDelegate14didPostMessageERN6WebKit12WebPageProxyERKNS0_13FrameInfoDataERN7WebCore21SerializedScriptValueE + 190 22 WebKit 0x0000000110180a65 _ZN6WebKit29WebUserContentControllerProxy14didPostMessageERN3IPC10ConnectionEyRKNS_13FrameInfoDataEyRKNS1_13DataReferenceE + 193 23 WebKit 0x0000000110182b2d _ZN3IPC13handleMessageIN8Messages29WebUserContentControllerProxy14DidPostMessageEN6WebKit29WebUserContentControllerProxyEMS5_FvRNS_10ConnectionEyRKNS4_13FrameInfoDataEyRKNS_13DataReferenceEEEEvS7_RNS_7DecoderEPT0T1 + 227 24 WebKit 0x000000010ff79801 _ZN3IPC18MessageReceiverMap15dispatchMessageERNS_10ConnectionERNS_7DecoderE + 127 25 WebKit 0x000000011014c2da _ZN6WebKit15WebProcessProxy17didReceiveMessageERN3IPC10ConnectionERNS1_7DecoderE + 24 26 WebKit 0x000000010ff3c909 _ZN3IPC10Connection15dispatchMessageENSt3110unique_ptrINS_7DecoderENS1_14default_deleteIS3_EEEE + 119 27 WebKit 0x000000010ff3f17c _ZN3IPC10Connection18dispatchOneMessageEv + 176 28 JavaScriptCore 0x000000011f489299 _ZN3WTF7RunLoop11performWorkEv + 169 29 JavaScriptCore 0x000000011f489552 _ZN3WTF7RunLoop11performWorkEPv + 34 30 CoreFoundation 0x0000000111a00101 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17 31 CoreFoundation 0x0000000111a9ff71 CFRunLoopDoSource0 + 81 32 CoreFoundation 0x00000001119e4a19 CFRunLoopDoSources0 + 185 33 CoreFoundation 0x00000001119e3fff CFRunLoopRun + 1279 34 CoreFoundation 0x00000001119e3889 CFRunLoopRunSpecific + 409 35 GraphicsServices 0x0000000115fc79c6 GSEventRunModal + 62 36 UIKit 0x0000000112dc75d6 UIApplicationMain + 159 37 Goziip 0x000000010d747d31 main + 65 38 libdyld.dylib 0x0000000116bbed81 start + 1 ) libc++abi.dylib: terminating with uncaught exception of type NSException (lldb)

techaffinity commented 5 years ago

Thanks for notifying us, we are checking on this now and will give you an update ASAP.

techaffinity commented 5 years ago

New update is available with the fix for this issue.Kindly check and let us know.

techaffinity commented 5 years ago

We are not getting any feedback and we are closing this issue

techaffinity / freshchat-phonegap

We can't make it work with ionic 3? #27