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techiferous / tabulous

Easy tabbed navigation for Rails
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tabs not showing up #24

Closed penchiang closed 11 years ago

penchiang commented 11 years ago

We have been using tabulous for quite a while without an issue. Recently, a customer informed us that he could not see the tabs. We confirmed this by using the webex and there was indeed no tabs in his screen. He is using IE 9 and we could not reproduce the problem in any of our systems. No customers have ever reported such problem as well. Can someone suggest a way to investigate this problem? Thanks.

techiferous commented 11 years ago

Oh bummer! Well, since the problem could not be reproduced, I would think it could be caused by invalid CSS (or CSS that IE9 renders differently), invalid markup (or invalid doctype) that causes IE9 to go into quirks mode and render the page differently, or perhaps JavaScript. That's where I would look first.

techiferous commented 11 years ago

Oh, also, check to make sure you are not using the CSS scaffolding that comes with tabulous. That is for prototyping only and not meant for production. The reason is that it puts the scaffolding CSS inline in the document, which is technically invalid.

penchiang commented 11 years ago

Thank you for your prompt response. First, we did not use the tabulous CSS scaffolding; we are using Bootstrap. Secondly, after two days of investigation, we have no idea what causes such strange behavior. Finally, we recommend the user to use a separate desktop and the problem went away.