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techservicesillinois / ticket-assister

Ticket Assister: Helping you work TeamDynamix tickets more efficiently
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New Rule: Warn on escalation with no SRA #10

Closed ekcom closed 11 months ago

ekcom commented 11 months ago

Proposed spec: Add a note in the Assign window if the ticket does not have the Service/Request Area filled out.

This is to ensure that other teams do not need to fill out this field when updating tickets.

User requested