techservicesillinois / ticket-assister

Ticket Assister: Helping you work TeamDynamix tickets more efficiently
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Add custom prefills #26

Closed ekcom closed 10 months ago

ekcom commented 11 months ago

For rule "TDX/Ticket/Update/Prefill Response."

Allows customizable prefill responses.

This is for #7.

Note that no formatting is allowed (i.e., no HTML) so that sanitization is less of a concern. In the future, formatting may be allowed, but this would require some sort of WYSIWYG editor and enhanced sanitization checking.