What are the hours of operation and directions?

[KristenWilde]

• Script questions and answers for this topic.
• Include/Provide appropriate routing, if necessary.
• Provide multiple conversation scenarios depending on user's response.
• Generate list of trigger words/phrases in each conversation.

[sxkosone]

Hope gives location, contact & opening hours information for Hillsborough or Pasco, or asks the user to choose a location.