Hope bot should remind people that they might not have people answering the phone or reading messages after hours. In case of emergency, they should be calling a 24/7 number or 911 instead. Hope needs to tell this to the client.
Facebook has instant replies that you can schedule to turn on, but it's not working. I could specify a dialogue to remind this to users that want to talk to a person, or that the bot cannot understand.
Hope bot should remind people that they might not have people answering the phone or reading messages after hours. In case of emergency, they should be calling a 24/7 number or 911 instead. Hope needs to tell this to the client.
Facebook has instant replies that you can schedule to turn on, but it's not working. I could specify a dialogue to remind this to users that want to talk to a person, or that the bot cannot understand.