cannot install Linux Mint 19.1 Tessa

[bdkdavid]

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

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3. Error message

Expected behavior A clear and concise description of what you expected to happen.

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System:

• Linux Distribution Name and Version: [e.g. Ubuntu 16.04]
• Desktop [e.g. MATE, XFCE]
• Application Version [e.g. v18.8]

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[bdkdavid]

I bought the plugins attempted to install them:

I used both files: I have an Intel processor the following error:

17:17:43 polo-donation-plugins-v18.8 $ sudo apt install ./polo-donation-plugins-v18.8-i386.deb [sudo] password for bri:
Sorry, try again. [sudo] password for bri:
Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'polo-donation-plugins:i386' instead of './polo-donation-plugins-v18.8-i386.deb' Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation:

The following packages have unmet dependencies: polo-donation-plugins:i386 : Depends: pngcrush:i386 but it is not going to be installed Depends: youtube-dl:i386 but it is not installable E: Unable to correct problems, you have held broken packages. 17:18:59 polo-donation-plugins-v18.8 $ sudo apt install ./polo-donation-plugins-v18.8-amd64.deb Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'polo-donation-plugins' instead of './polo-donation-plugins-v18.8-amd64.deb' polo-donation-plugins is already the newest version (18.8). The following packages were automatically installed and are no longer required: gir1.2-gnomekeyring-1.0 libcryptui0a libgnome-keyring-common libgnome-keyring0 libllvm7 libsecret-1-dev linux-headers-4.15.0-23 linux-headers-4.15.0-23-generic linux-headers-4.15.0-29 linux-headers-4.15.0-29-generic linux-headers-4.15.0-32 linux-headers-4.15.0-32-generic linux-headers-4.15.0-33 linux-headers-4.15.0-33-generic linux-headers-4.15.0-34 linux-headers-4.15.0-34-generic linux-headers-4.15.0-36 linux-headers-4.15.0-36-generic linux-headers-4.15.0-38 linux-headers-4.15.0-38-generic linux-headers-4.15.0-39 linux-headers-4.15.0-39-generic linux-headers-4.15.0-42 linux-headers-4.15.0-42-generic linux-headers-4.15.0-43 linux-headers-4.15.0-43-generic linux-headers-4.15.0-44 linux-headers-4.15.0-44-generic linux-headers-4.15.0-45 linux-headers-4.15.0-45-generic linux-headers-4.15.0-46 linux-headers-4.15.0-46-generic linux-headers-4.15.0-47 linux-headers-4.15.0-47-generic linux-headers-4.15.0-48 linux-headers-4.15.0-48-generic linux-headers-4.15.0-50 linux-headers-4.15.0-50-generic linux-image-4.15.0-23-generic linux-image-4.15.0-29-generic linux-image-4.15.0-32-generic linux-image-4.15.0-33-generic linux-image-4.15.0-34-generic linux-image-4.15.0-36-generic linux-image-4.15.0-38-generic linux-image-4.15.0-39-generic linux-image-4.15.0-42-generic linux-image-4.15.0-43-generic linux-image-4.15.0-44-generic linux-image-4.15.0-45-generic linux-image-4.15.0-46-generic linux-image-4.15.0-47-generic linux-image-4.15.0-48-generic linux-image-4.15.0-50-generic linux-modules-4.15.0-23-generic linux-modules-4.15.0-29-generic linux-modules-4.15.0-32-generic linux-modules-4.15.0-33-generic linux-modules-4.15.0-34-generic linux-modules-4.15.0-36-generic linux-modules-4.15.0-38-generic linux-modules-4.15.0-39-generic linux-modules-4.15.0-42-generic linux-modules-4.15.0-43-generic linux-modules-4.15.0-44-generic linux-modules-4.15.0-45-generic linux-modules-4.15.0-46-generic linux-modules-4.15.0-47-generic linux-modules-4.15.0-48-generic linux-modules-4.15.0-50-generic linux-modules-extra-4.15.0-23-generic linux-modules-extra-4.15.0-29-generic linux-modules-extra-4.15.0-32-generic linux-modules-extra-4.15.0-33-generic linux-modules-extra-4.15.0-34-generic linux-modules-extra-4.15.0-36-generic linux-modules-extra-4.15.0-38-generic linux-modules-extra-4.15.0-39-generic linux-modules-extra-4.15.0-42-generic linux-modules-extra-4.15.0-43-generic linux-modules-extra-4.15.0-44-generic linux-modules-extra-4.15.0-45-generic linux-modules-extra-4.15.0-46-generic linux-modules-extra-4.15.0-47-generic linux-modules-extra-4.15.0-48-generic linux-modules-extra-4.15.0-50-generic seahorse-daemon Use 'sudo apt autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 10 not upgraded. 17:20:49 polo-donation-plugins-v18.8 $ sudo apt install ./polo-donation-plugins-v18.8-i386.deb Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'polo-donation-plugins:i386' instead of './polo-donation-plugins-v18.8-i386.deb' Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation:

The following packages have unmet dependencies: polo-donation-plugins:i386 : Depends: pngcrush:i386 but it is not going to be installed Depends: youtube-dl:i386 but it is not installable E: Unable to correct problems, you have held broken packages.

[bdkdavid]

bri@penguin:~$ cat /etc/linuxmint/info RELEASE=19.1 CODENAME=tessa EDITION="Cinnamon" DESCRIPTION="Linux Mint 19.1 Tessa" DESKTOP=Gnome TOOLKIT=GTK NEW_FEATURES_URL=https://www.linuxmint.com/rel_tessa_cinnamon_whatsnew.php RELEASE_NOTES_URL=https://www.linuxmint.com/rel_tessa_cinnamon.php USER_GUIDE_URL=https://www.linuxmint.com/documentation.php GRUB_TITLE=Linux Mint 19.1 Cinnamon

[teejee2008]

This is 32-bit or 64-bit system?

Run uname -m

[bdkdavid]

x86_64

[teejee2008]

You have a 64-bit system. Install the 64-bit package.

sudo apt install ./polo-donation-plugins-v18.8-amd64.deb

[teejee2008]

Remove the 32-bit version before installing the 64-bit package

sudo apt purge polo-donation-plugins:i386

[bdkdavid]

bri@penguin:~$ sudo apt purge polo-donation-plugins:i386 Reading package lists... Done Building dependency tree
Reading state information... Done E: Unable to locate package polo-donation-plugins:i386

[bdkdavid]

bri@penguin:~/Documents/polo-donation-plugins-v18.8$ sudo apt purge ./polo-donation-plugins-v18.8-i386.deb Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'polo-donation-plugins:i386' instead of './polo-donation-plugins-v18.8-i386.deb' Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation:

The following packages have unmet dependencies: polo-donation-plugins:i386 : Depends: pngcrush:i386 but it is not going to be installed Depends: youtube-dl:i386 but it is not installable E: Unable to correct problems, you have held broken packages.

[teejee2008]

Try: sudo apt purge polo-donation-plugins sudo apt-get install -f

[bdkdavid]

still not working

[bdkdavid]

youtube dll

[bdkdavid]

OK! worked!

bri@penguin:~/Documents/polo-donation-plugins-v18.8$ sudo apt install ./polo-donation-plugins-v18.8-amd64.deb [sudo] password for bri:
Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'polo-donation-plugins' instead of './polo-donation-plugins-v18.8-amd64.deb' The following packages were automatically installed and are no longer required: gir1.2-gnomekeyring-1.0 libcryptui0a libgnome-keyring-common libgnome-keyring0 libllvm7 libsecret-1-dev linux-headers-4.15.0-23 linux-headers-4.15.0-23-generic linux-headers-4.15.0-29 linux-headers-4.15.0-29-generic linux-headers-4.15.0-32 linux-headers-4.15.0-32-generic linux-headers-4.15.0-33 linux-headers-4.15.0-33-generic linux-headers-4.15.0-34 linux-headers-4.15.0-34-generic linux-headers-4.15.0-36 linux-headers-4.15.0-36-generic linux-headers-4.15.0-38 linux-headers-4.15.0-38-generic linux-headers-4.15.0-39 linux-headers-4.15.0-39-generic linux-headers-4.15.0-42 linux-headers-4.15.0-42-generic linux-headers-4.15.0-43 linux-headers-4.15.0-43-generic linux-headers-4.15.0-44 linux-headers-4.15.0-44-generic linux-headers-4.15.0-45 linux-headers-4.15.0-45-generic linux-headers-4.15.0-46 linux-headers-4.15.0-46-generic linux-headers-4.15.0-47 linux-headers-4.15.0-47-generic linux-headers-4.15.0-48 linux-headers-4.15.0-48-generic linux-headers-4.15.0-50 linux-headers-4.15.0-50-generic linux-image-4.15.0-23-generic linux-image-4.15.0-29-generic linux-image-4.15.0-32-generic linux-image-4.15.0-33-generic linux-image-4.15.0-34-generic linux-image-4.15.0-36-generic linux-image-4.15.0-38-generic linux-image-4.15.0-39-generic linux-image-4.15.0-42-generic linux-image-4.15.0-43-generic linux-image-4.15.0-44-generic linux-image-4.15.0-45-generic linux-image-4.15.0-46-generic linux-image-4.15.0-47-generic linux-image-4.15.0-48-generic linux-image-4.15.0-50-generic linux-modules-4.15.0-23-generic linux-modules-4.15.0-29-generic linux-modules-4.15.0-32-generic linux-modules-4.15.0-33-generic linux-modules-4.15.0-34-generic linux-modules-4.15.0-36-generic linux-modules-4.15.0-38-generic linux-modules-4.15.0-39-generic linux-modules-4.15.0-42-generic linux-modules-4.15.0-43-generic linux-modules-4.15.0-44-generic linux-modules-4.15.0-45-generic linux-modules-4.15.0-46-generic linux-modules-4.15.0-47-generic linux-modules-4.15.0-48-generic linux-modules-4.15.0-50-generic linux-modules-extra-4.15.0-23-generic linux-modules-extra-4.15.0-29-generic linux-modules-extra-4.15.0-32-generic linux-modules-extra-4.15.0-33-generic linux-modules-extra-4.15.0-34-generic linux-modules-extra-4.15.0-36-generic linux-modules-extra-4.15.0-38-generic linux-modules-extra-4.15.0-39-generic linux-modules-extra-4.15.0-42-generic linux-modules-extra-4.15.0-43-generic linux-modules-extra-4.15.0-44-generic linux-modules-extra-4.15.0-45-generic linux-modules-extra-4.15.0-46-generic linux-modules-extra-4.15.0-47-generic linux-modules-extra-4.15.0-48-generic linux-modules-extra-4.15.0-50-generic seahorse-daemon Use 'sudo apt autoremove' to remove them. The following NEW packages will be installed: polo-donation-plugins 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/170 kB of archives. After this operation, 884 kB of additional disk space will be used. Get:1 /home/bri/Documents/polo-donation-plugins-v18.8/polo-donation-plugins-v18.8-amd64.deb polo-donation-plugins amd64 18.8 [170 kB] Selecting previously unselected package polo-donation-plugins. (Reading database ... 964203 files and directories currently installed.) Preparing to unpack .../polo-donation-plugins-v18.8-amd64.deb ... Unpacking polo-donation-plugins (18.8) ... Setting up polo-donation-plugins (18.8) ...

[bdkdavid]

Ran the above a few times

[bdkdavid]

Yes, thank You! The help was very good!