search

teknofire / chef-support-bot

1 stars 2 forks source link

Have supportbot fetch and set zendesk user/org associations #9

Open moutons opened 6 years ago

moutons commented 6 years ago

and also set users ability to view org tickets

moutons commented 6 years ago
  1. search zendesk for organizations matching a name, say @supportbot org search IBM and automatically list users?
  2. search zendesk for users matching an email address, say @supportbot user search ab@hal.com and list users matching a pattern search?
  3. let users associate a user with an organization say @supportbot associate ab@hal.com HAL and then present a dialog that lets user click to associate ab@hal.com with HAL Argentina