green screen instead of my videostream in video calls

telegramdesktop / tdesktop

Telegram Desktop messaging app

https://desktop.telegram.org/

Other

25.16k stars 5k forks source link

green screen instead of my videostream in video calls #26583

Open gleruzh opened 11 months ago

gleruzh commented 11 months ago

Steps to reproduce

Take a laptop with Intel i7-4702MQ | Nvidia GT-740M with Windows, install Telegram-Desktop, login and try video-call.

Expected behaviour

Video stream from web-camera, as it works in Telegram-web or other video-call apps (Google Meet, Whatsapp Desktop, etc)

Actual behaviour

Operating system

windows 10x64 (22H2, 19045.3208)

Version of Telegram Desktop

telegram desktop 4.8.9

Installation source

Static binary from official website

Crash ID

No response

Logs

No response

gleruzh commented 11 months ago

Already try any combinations of three parameters 1) run Telegram with Intel or Nvidia GPU 2) turn on or turn off Hardware Video Accelleration 3) all different ANGLE backends.

adriantalpa commented 10 months ago

Hello. Just to bump this up. A similar thing is happening to me too. Telegram Version: 4.9.5-x64 Camera: generic USB 2.0 camera model I've found on Amazon CPU: i5-2400 Win 10 64bit up-to-date

I've tried the camera on other computers with a different CPU but had similar results. Camera information:

Output:

I hope this helps to fix the issue.

Cheers, Adrian

red-erik commented 6 months ago

Hello, same problem for me with USB camera and Telegram Desktop Portable 4.14.1

Regards, Red.

github-actions[bot] commented 4 days ago

Hey there!

This issue was inactive for a long time and will be automatically closed in 30 days if there isn't any further activity. We therefore assume that the user has lost interest or resolved the problem on their own.

Don't worry though; if this is an error, let us know with a comment and we'll be happy to reopen the issue.

Thanks!

adriantalpa commented 2 days ago

Hi, re-confirmed. It keeps on happening on Telegram Desktop version 5.2 x64 on Windows 11 23H2.

Regards,

red-erik commented 1 day ago

Hello, working fine now, for me, with 5.2.2 and Windows 11 latest updates.

Regards, Red.

adriantalpa commented 1 day ago

Hello, while Windows has all the updates, I've upgraded TD to 5.2.2 x64. I'm still getting a green screen with this webcam model.

HW IDs: USB\VID_1124&PID_2925&REV_0100&MI_00 USB\VID_1124&PID_2925&MI_00

Cheers

red-erik commented 1 day ago

Hello, confirmed. With generic USB device (MS driver) I have the same problem

Regards, Red.

adriantalpa commented 16 hours ago

worth mentioning I'm also using a generic USB 2.0 Camera

-A