search

telegramdesktop / tdesktop

Telegram Desktop messaging app
https://desktop.telegram.org/
Other
25.93k stars 5.13k forks source link

Unexpected error appears during Telegram update #27311

Closed JuraLys closed 2 months ago

JuraLys commented 8 months ago

Steps to reproduce

Make sure Telegram 4.14.1.0 installed on Windows 10 x64 and wait till Update Telegram button appears Click Update Telegram button and observe attached error after some time Note: unable to delete renamed mentioned file after update complete.

Expected behaviour

Telegram should update without errors

Actual behaviour

Unexpected error appears

Operating system

Windows [Version 10.0.19045.3803]

Version of Telegram Desktop

Telegram 4.14.1.0

Installation source

Static binary from official website

Crash ID

No response

Logs

[2024.01.04 04:29:57] Launched version: 4014002, install beta: [FALSE], alpha: 0, debug mode: [FALSE]
[2024.01.04 04:29:57] Executable dir: C:/Users/Admin/AppData/Roaming/Telegram Desktop/, name: Telegram.exe
[2024.01.04 04:29:57] Initial working dir: C:/Users/Admin/AppData/Roaming/Telegram Desktop/
[2024.01.04 04:29:57] Working dir: C:/Users/Admin/AppData/Roaming/Telegram Desktop/
[2024.01.04 04:29:57] Command line: C:\Users\Admin\AppData\Roaming\Telegram Desktop\Telegram.exe -noupdate
[2024.01.04 04:29:57] Executable path before check: C:/Users/Admin/AppData/Roaming/Telegram Desktop/Telegram.exe
[2024.01.04 04:29:57] Logs started
[2024.01.04 04:29:58] App Info: Shortcut validated at "C:/Users/Admin/AppData/Roaming/Microsoft/Windows/Start Menu/Programs/Telegram Desktop/Telegram.lnk"
[2024.01.04 04:29:58] AppUserModelID: Telegram.TelegramDesktop
[2024.01.04 04:29:58] Connecting local socket to Global\c0fb219f4852a06252428afb4010aa92-{87A94AB0-E370-4cde-98D3-ACC110C5967D}...
[2024.01.04 04:29:58] This is the only instance of Telegram, starting server and app...
[2024.01.04 04:29:58] Moved logging from 'C:/Users/Admin/AppData/Roaming/Telegram Desktop/log_start1.txt' to 'C:/Users/Admin/AppData/Roaming/Telegram Desktop/log.txt'!
[2024.01.04 04:29:58] Old start log 'log_start0.txt' found, deleted: [TRUE]
[2024.01.04 04:29:58] Global devicePixelRatio: 1
[2024.01.04 04:29:58] QT_DPI_ADJUSTMENT_POLICY: AdjustDpi
[2024.01.04 04:29:58] Primary screen DPI: 120, Base: 96.
[2024.01.04 04:29:58] Computed screen scale: 125
[2024.01.04 04:29:58] DevicePixelRatio: 1
[2024.01.04 04:29:58] ScreenScale: 125
[2024.01.04 04:29:58] Font: from ':/gui/fonts/DAOpenSansRegular.ttf' loaded 'DAOpenSansRegular'
[2024.01.04 04:29:58] Font: from ':/gui/fonts/DAVazirRegular.ttf' loaded 'DAVazirRegular'
[2024.01.04 04:29:58] Font: from ':/gui/fonts/DAOpenSansRegularItalic.ttf' loaded 'DAOpenSansRegularItalic'
[2024.01.04 04:29:58] Font: from ':/gui/fonts/DAVazirRegular.ttf' loaded 'DAVazirRegular'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAOpenSansSemiboldAsBold.ttf' loaded 'DAOpenSansSemibold'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAVazirMediumAsBold.ttf' loaded 'DAVazirMedium'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAOpenSansSemiboldItalicAsBold.ttf' loaded 'DAOpenSansSemiboldItalic'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAVazirMediumAsBold.ttf' loaded 'DAVazirMedium'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAOpenSansSemiboldAsBold.ttf' loaded 'DAOpenSansSemibold'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAVazirMediumAsBold.ttf' loaded 'DAVazirMedium'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAOpenSansSemiboldItalicAsBold.ttf' loaded 'DAOpenSansSemiboldItalic'
[2024.01.04 04:30:01] Font: from ':/gui/fonts/DAVazirMediumAsBold.ttf' loaded 'DAVazirMedium'
[2024.01.04 04:30:01] Using DirectX compiler 'C:\Users\Admin\AppData\Roaming\Telegram Desktop\modules\x64\d3d\d3dcompiler_47.dll'.
[2024.01.04 04:30:01] App Info: reading settings...
[2024.01.04 04:30:01] App Info: reading encrypted settings...
[2024.01.04 04:30:01] Lang Info: Loaded cached, keys: 6089
[2024.01.04 04:30:01] OpenAL Logging Level: (not set)
[2024.01.04 04:30:02] Audio Playback Devices: OpenAL Soft on Speakers (Realtek(R) Audio)
[2024.01.04 04:30:02] Audio Playback Default Device: OpenAL Soft on Speakers (Realtek(R) Audio)
[2024.01.04 04:30:02] Audio Capture Devices: OpenAL Soft on Microphone Array (Realtek(R) Audio)
[2024.01.04 04:30:02] Audio Capture Default Device: OpenAL Soft on Microphone Array (Realtek(R) Audio)
[2024.01.04 04:30:03] App Info: reading accounts info...
[2024.01.04 04:30:03] App Info: reading encrypted info...
[2024.01.04 04:30:03] App Info: reading map...
[2024.01.04 04:30:03] App Info: reading encrypted map...
[2024.01.04 04:30:03] App Info: reading encrypted user settings...
[2024.01.04 04:30:03] App Info: encrypted user settings read.
[2024.01.04 04:30:03] App Info: reading encrypted mtp data...
[2024.01.04 04:30:03] MTP Info: read keys, current: 4, to destroy: 0
[2024.01.04 04:30:03] Map read time: 14
[2024.01.04 04:30:03] App Info: reading encrypted mtp config...
[2024.01.04 04:30:03] App Info: reading map...
[2024.01.04 04:30:03] App Info: reading encrypted map...
[2024.01.04 04:30:03] App Info: reading encrypted user settings...
[2024.01.04 04:30:03] App Info: encrypted user settings read.
[2024.01.04 04:30:03] App Info: reading encrypted mtp data...
[2024.01.04 04:30:03] MTP Info: read keys, current: 4, to destroy: 0
[2024.01.04 04:30:03] Map read time: 26
[2024.01.04 04:30:03] App Info: reading encrypted mtp config...
[2024.01.04 04:30:05] Export Info: Destroy top bar by controller removal.
[2024.01.04 04:30:06] OpenGL: Using custom 'gpu_driver_bug_list.json'.
[2024.01.04 04:30:08] OpenGL Profile: OpenGLES.
[2024.01.04 04:30:08] OpenGL Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.100.7372)
[2024.01.04 04:30:08] OpenGL Vendor: Google Inc. (Intel)
[2024.01.04 04:30:08] OpenGL Version: OpenGL ES 3.0.0 (ANGLE 2.1.10 git hash: e3f59e8d0c3e)
[2024.01.04 04:30:08] OpenGL Extensions: GL_EXT_clip_control, GL_ANGLE_framebuffer_blit, GL_NV_framebuffer_blit, , GL_OES_rgb8_rgba8, GL_ANGLE_base_vertex_base_instance, GL_EXT_unpack_subimage, GL_OES_EGL_image_external, GL_OES_surfaceless_context, GL_OES_texture_half_float, GL_ANGLE_get_tex_level_parameter, GL_APPLE_clip_distance, GL_OES_compressed_EAC_R11_unsigned_texture, GL_ANGLE_program_cache_control, GL_EXT_discard_framebuffer, GL_ANGLE_depth_texture, GL_EXT_texture_compression_dxt1, GL_OES_draw_elements_base_vertex, GL_EXT_frag_depth, GL_OES_texture_stencil8, GL_EXT_EGL_image_external_wrap_modes, GL_OES_texture_float, GL_WEBGL_video_texture, GL_KHR_parallel_shader_compile, GL_NV_fence, GL_OES_get_program_binary, GL_EXT_multisampled_render_to_texture, GL_ANGLE_renderability_validation, GL_EXT_texture_type_2_10_10_10_REV, GL_OES_EGL_image_external_essl3, GL_EXT_clip_cull_distance, GL_EXT_color_buffer_float, GL_EXT_debug_marker, GL_EXT_shader_texture_lod, GL_OES_mapbuffer, GL_NV_pack_subimage, GL_CHROMIUM_lose_context, GL_EXT_read_format_bgra, GL_OES_depth32, GL_OES_fbo_render_mipmap, GL_ANGLE_stencil_texturing, GL_EXT_float_blend, GL_ANGLE_memory_size, GL_OES_element_index_uint, GL_ANGLE_multiview_multisample, GL_EXT_conservative_depth, GL_KHR_debug, GL_ANGLE_pack_reverse_row_order, GL_EXT_blend_minmax, GL_OES_vertex_array_object, GL_EXT_texture_compression_rgtc, GL_AMD_performance_monitor, GL_CHROMIUM_bind_generates_resource, GL_ANGLE_clip_cull_distance, GL_OES_texture_half_float_linear, GL_ANGLE_texture_multisample, GL_ANGLE_provoking_vertex, GL_ANGLE_instanced_arrays, GL_ANGLE_polygon_mode, GL_CHROMIUM_bind_uniform_location, GL_OVR_multiview, GL_EXT_texture_format_BGRA8888, GL_ANGLE_framebuffer_multisample, GL_ANGLE_lossy_etc_decode, GL_OES_compressed_ETC2_sRGB8_alpha8_texture, GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture, GL_EXT_multi_draw_indirect, GL_EXT_color_buffer_half_float, GL_OES_compressed_EAC_RG11_unsigned_texture, GL_OES_depth24, GL_EXT_texture_compression_s3tc_srgb, GL_EXT_texture_border_clamp, GL_OES_sample_variables, GL_OES_shader_multisample_interpolation, GL_OES_texture_border_clamp, GL_CHROMIUM_sync_query, GL_EXT_texture_filter_anisotropic, GL_ANGLE_multi_draw, GL_OES_texture_float_linear, GL_ANGLE_client_arrays, GL_ANGLE_shader_pixel_local_storage_coherent, GL_EXT_texture_rg, GL_CHROMIUM_copy_compressed_texture, GL_EXT_debug_label, GL_ANGLE_translated_shader_source, GL_EXT_blend_func_extended, GL_EXT_draw_elements_base_vertex, GL_ANGLE_texture_compression_dxt5, GL_EXT_texture_compression_bptc, GL_OES_texture_npot, GL_ANGLE_shader_pixel_local_storage, GL_OES_EGL_image, GL_OES_draw_buffers_indexed, GL_EXT_polygon_offset_clamp, GL_ANGLE_request_extension, GL_EXT_depth_clamp, GL_EXT_draw_buffers_indexed, GL_EXT_draw_buffers, GL_OVR_multiview2, GL_OES_compressed_ETC2_RGBA8_texture, GL_OES_standard_derivatives, GL_EXT_base_instance, GL_CHROMIUM_copy_texture, GL_EXT_occlusion_query_boolean, GL_EXT_texture_norm16, GL_OES_compressed_EAC_R11_signed_texture, GL_EXT_map_buffer_range, GL_EXT_texture_mirror_clamp_to_edge, GL_EXT_instanced_arrays, GL_NV_EGL_stream_consumer_external, GL_OES_compressed_ETC2_RGB8_texture, GL_NV_shader_noperspective_interpolation, GL_EXT_robustness, GL_ANGLE_texture_compression_dxt3, GL_OES_compressed_ETC2_sRGB8_texture, GL_EXT_texture_storage, GL_NV_pixel_buffer_object, GL_OES_compressed_EAC_RG11_signed_texture, GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture, GL_EXT_sRGB, GL_ANGLE_base_vertex_base_instance_shader_builtin, GL_EXT_render_snorm, GL_ANGLE_robust_client_memory, GL_ANGLE_texture_usage, GL_OES_packed_depth_stencil, GL_ANGLE_copy_texture_3d, GL_EXT_disjoint_timer_query, GL_ANGLE_get_serialized_context_string
[2024.01.04 04:30:08] EGL Extensions: EGL_EXT_create_context_robustness, EGL_ANGLE_d3d_share_handle_client_buffer, EGL_ANGLE_d3d_texture_client_buffer, EGL_ANGLE_surface_d3d_texture_2d_share_handle, EGL_ANGLE_query_surface_pointer, EGL_ANGLE_window_fixed_size, EGL_ANGLE_keyed_mutex, EGL_ANGLE_surface_orientation, EGL_ANGLE_direct_composition, EGL_ANGLE_windows_ui_composition, EGL_NV_post_sub_buffer, EGL_KHR_create_context, EGL_KHR_image, EGL_KHR_image_base, EGL_KHR_gl_texture_2D_image, EGL_KHR_gl_texture_cubemap_image, EGL_KHR_gl_renderbuffer_image, EGL_KHR_get_all_proc_addresses, EGL_KHR_stream, EGL_KHR_stream_consumer_gltexture, EGL_NV_stream_consumer_gltexture_yuv, EGL_ANGLE_stream_producer_d3d_texture, EGL_ANGLE_create_context_webgl_compatibility, EGL_CHROMIUM_create_context_bind_generates_resource, EGL_CHROMIUM_sync_control, EGL_EXT_pixel_format_float, EGL_KHR_surfaceless_context, EGL_ANGLE_display_texture_share_group, EGL_ANGLE_display_semaphore_share_group, EGL_ANGLE_create_context_client_arrays, EGL_ANGLE_program_cache_control, EGL_ANGLE_robust_resource_initialization, EGL_ANGLE_create_context_extensions_enabled, EGL_ANDROID_blob_cache, EGL_ANDROID_recordable, EGL_ANGLE_image_d3d11_texture, EGL_ANGLE_create_context_backwards_compatible, EGL_KHR_no_config_context, EGL_KHR_create_context_no_error, EGL_KHR_reusable_sync, 
[2024.01.04 04:30:08] OpenGL: QOpenGLContext created, version: 3.3.
[2024.01.04 04:30:08] OpenGL: [TRUE] (Window)
[2024.01.04 04:30:29] API Warning: not loaded minimal channel applied.
[2024.01.04 04:30:29] API Warning: not loaded minimal channel applied.
[2024.01.04 04:30:30] API Warning: not loaded minimal channel applied.
[2024.01.04 04:30:49] API Warning: not loaded minimal channel applied.
[2024.01.04 04:30:49] API Warning: not loaded minimal channel applied.
JuraLys commented 8 months ago

teleg-upd(-del teleg-upd( ![Uploading teleg-upd(-del.jpg…]()

ilya-fedin commented 8 months ago

Some application (maybe antivirus) uses the file, reboot your computer

DontIgnore commented 8 months ago

Same for me. I dont have antiviruses, that happend after updated app. If i run porable version, it's working fine.

ilya-fedin commented 8 months ago

You have to find what is using the file and kill it

github-actions[bot] commented 2 months ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.