telerik / fiddler-everywhere

This public repository aims at providing a convenient way for users of Fiddler Everywhere to report issues they may encounter while using the tool.
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Remote Devices -> Capturing and Inspecting iOS devices #24

Closed GilHaham closed 2 weeks ago

GilHaham commented 3 weeks ago

Describe the bug A clear and concise description of what the bug is. Along with the description, consider providing the following information:

To Reproduce Steps to reproduce the behavior: On Fiddler Everywhere; Go to ' Home page => Remote Devices -> step 3, "install Fiddler CA."'

Expected behavior After downloading successfully the Fiddler CA, I proceeded to next step of adding a profile, but couldn't find such an option on my iPhone. I googled it, and seems that this option should have been automatically appear to 8 minutes once a new profile is downloaded but this is not the case.

Screenshots Screenshot 2024-06-17 at 18 43 09

Additional context Add any other context about the problem here.

GilHaham commented 3 weeks ago

Please get in touch with my business account -> gil.haham@catonetworks.com

NickIliev commented 2 weeks ago

Hey @GilHaham

I will send the information below via the email provided, but for visibility, I will also post our suggestion in this thread.

The issue is probably related to the mobile browser that downloaded the Fiddler certificate authority (CA). On iOS, the CA file should be downloaded through the Safari browser only—this is crucial so that the CA is available in the downloaded profile settings on iOS. Using another browser like Google Chrome won't work as expected, as Apple has limited the options for automatic recognition of third-party CAs only to the Safari browser.

Could you try re-downloading the Fiddler CA from the Safari browser to fix the issue?

NickIliev commented 2 weeks ago

We confirmed that the problem was caused by downloading the Fiddler CA from a third-party browser on iOS. To resolve the issue, please download the Fiddler CA before using the Safari browser on iOS devices.