Unable to approve proposal error

[rozzaswap]

[rozzaswap]

Ajinkya | CreativBlock, [10 Jun 2024 at 15:55:20]: Still facing issues while signing the second proposal for ‘updatetcd’

J.T. | KainosBP | TCD, [10 Jun 2024 at 15:57:10]: Are you getting an error?

Ajinkya | CreativBlock, [10 Jun 2024 at 15:58:12]: Yup. Unable to sign approve on desktop.

On mobile clicking link only opens Anchor, nothing after that. Tried manually pasting too.

Didn’t face any issues for the first one though.

Sukesh Tedla, [10 Jun 2024 at 15:58:20]: Signed now Worked fine for me

J.T. | KainosBP | TCD, [10 Jun 2024 at 16:00:30]: Can you try running this?

cleos -u https://mainnet.telos.net:443 push transaction '{
    "delay_sec": 0,
    "max_cpu_usage_ms": 0,
    "actions": [
        {
            "account": "eosio.msig",
            "name": "approve",
            "authorization": [
                {
                    "actor": "creativblock",
                    "permission": "active"
                }
            ],
            "data": {
                "proposer": "kainosblkpro",
                "proposal_name": "updatetcd",
                "level": {
                    "actor": "creativblock",
                    "permission": "active"
                }
            }
        }
    ]
}'

J.T. | KainosBP | TCD, [10 Jun 2024 at 16:04:26]: Odd. That should be the exact same thing the explorer does.

Igor Lins e Silva, [10 Jun 2024 at 16:13:58]: trying here..

Aaron Cox (jesta) — Greymass, [10 Jun 2024 at 16:29:42 (10 Jun 2024 at 16:29:51)]: I saw the same thing on the explorer, the “sign manually” somehow aborts the signing process in the explorer or something.

If it automatically pops up though, it’ll work.

The countdown window never disappears though 😅

Not sure what exactly is happening without further investigation in the explorer codebase.

[Viterbo]

This problem usually arises when attempting to approve an important transaction urgently, which leaves little or no time to explore and investigate what is happening. What I suggest is that J.T. or some responsible person generates a test transaction with the same characteristics to investigate it thoroughly and with sufficient time.