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tematres / TemaTres-Vocabulary-Server

Web application for management formal representations of knowledge, like controlled vocabularies, taxonomies, thesauri and glossaries
https://vocabularyserver.com
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When a user resets his Emailaddress or Password the user account data gets lost/ deleted #90

Closed MDemir81 closed 3 months ago

MDemir81 commented 4 months ago

Hi,

we currently have the following problem: An Admin create an account for a new user with role editor, sets up name, email address etc. The new user logs in and tries to reset the email address or password of the new account and this leads to the following problem:

  1. The user name + surename get deleted. 2 .The email address somehow gets deleted or changes to some other email address (from browser cache?).
  2. The user can not login anymore because of the issue mentioned at 2. (4. Maybe password also gets lost or changed, but I did not test it.)
resetting own password_1 resetting own password_2 resetting own password_3

The user has no possibility to recover or fix his account so an admin has to reset the data but when the user changes the password or emailaddress most of the time this error appears. We have one user who still ist waiting for his access. I think it is not an option that he stays with the password an Admin has generated for the editor.

Unfortunately we could not find any issues in the log even with debug mode set to 1.

We are using TemTres Version: 3.4.1 Browsers: Google Chrome Version 85.0.4183.121 (Official Build) (64-Bit) or Firefox 124.0.2 (64-Bit)

My kind regards Ali

tematres commented 4 months ago

Hi Ali, in the old version of tematres we have some bugs, especially if you use PHP 7x or 8x. Can you update your version to the latest stable (3.4.4) ? Or the 3.5 (candidate)?

MDemir81 commented 4 months ago

Thank you Diego, you are right, this makes the most sense.

MDemir81 commented 3 months ago

It seems the issue is solved with TemaTres 3.4.4.