templaza / astroid-framework

Powerful framework for designers and developers to create responsive, fast & robust Joomla based websites and templates.
https://astroidframe.work/
GNU General Public License v3.0
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Version 3.0.13 gives error 500 in Joomla #631

Closed chupidos closed 2 months ago

chupidos commented 2 months ago

The update to version 3.0.13 gives error 500 when installing it in Joomla, leaving the website inoperative. You have to roll back to version 3.0.12 for the website to work again. Please fix it as soon as possible. Thank you

deltapapa01 commented 2 months ago

Hi, can you add a screenshot of the error or stack? Is your backend available?

chupidos commented 2 months ago

Hi deltapapa,

It is Joomla's default 500 error. I have access to the backend and was able to roll back to the previous version 3.0.12. It happens to me on the four sites I have with the TZ Newspaper template and Astroid framework. joomla-error-500

sonvnn commented 2 months ago

It happens on Jollyany side. I will soon update Jollyany Framework. Please wait.

sonvnn commented 2 months ago

@chupidos Please help me update Jollyany and Newspaper to latest version Jollyany Version: 3.5.24 Newspaper Version 1.0.3

Please give me the result after update.

Thanks & Best Regards, Sonny

chupidos commented 2 months ago

Hi Sonny, thanks for your interest.

I have the latest versions of both Astroid, Jollyany and Newspaper (see the attached image), and Joomla of course.

I have done a test on a site with little traffic. The error does not occur on the main page (home) only when you access sections and specific articles.

There is no indication of the error in the everything.php log file, nor in the Apache logs.

I think the problem is some error in the router of this version of Astroid that does not handle it according to the Joomla router. Astroid framework updates have never given me any problems. template-versions

chupidos commented 2 months ago

It happens on Jollyany side. I will soon update Jollyany Framework. Please wait.

Thanks, I'm waiting

sonvnn commented 2 months ago

Newspaper latest version works well on my test server. So I need your admin account for testing. Can you send me your admin account via sonlv@templaza.com?

Best Regards, Sonny

sonvnn commented 2 months ago

Hi @chupidos

I fixed this issue in Jollyany. You can check it here https://github.com/templaza/jollyany-framework/commit/0a18c614579392d94191716014c93f065d496a6e

I updated your Astroid and Jollyany to latest version. So you can check your site again. Don't hesitate contact me if you need further assistant.

Best Regards, Sonny

chupidos commented 2 months ago

Thanks Sonny, it works fine on the website I gave you access to.

I now see on the rest of my websites that there are two updates: Astroid Framework and Jollyany Framework

I understand that to avoid problems I must update Jollyany Framework first, right?

sonvnn commented 2 months ago

Yes, I glad to see your website is well. Please let me know if you need further assistant.

chupidos commented 2 months ago

Hi Sonny, I inform you that I have favorably updated the rest of my sites. Thank you for your work.

sonvnn commented 2 months ago

Thank you! If you love it. Please help me rate/review for Newspaper on themeforest.net.

Thank you so much! Sonny

chupidos commented 2 months ago

https://themeforest.net/item/newspaper-magazine-news-portal-joomla-4-template/34972872/comments?page=1&filter=all#comment_30562937

sonvnn commented 2 months ago

@chupidos Can you help me rate for Newspaper at https://themeforest.net/downloads? You can see something like this. Screen Shot 2024-04-08 at 10 04 34

Thank you very much :) Best Regards, Sonny