Open teojunda opened 4 months ago
This is not a bug / issue.
A simple work-around can be to separate each note using a semicolon, i.e. Client is a police officer; Client is a middle aged man.
Introducing support for multiple notes will increase complexity beyond what is doable in V1.4. We did not see an urgent need for this extension.
Team chose [response.NotInScope
]
Reason for disagreement: [replace this with your explanation]
Over the course of many interactions with the client, user may want to take down multiple notes for the client as user learns more about the client. eg. Client is a police officer, Client is a middle aged man, etc.
However, app only allows one note for each contact. This makes it troublesome for user as he has to copy the original notes into the new note in order to retain the old information. When the amount of notes is large, this will become especially troublesome for the user.