clu8
commented
4 years ago You are probably getting the same issue as me: https://github.com/tezbox/desktop-wallet/issues/16
Open CKP1865 opened 4 years ago
clu8
commented
4 years ago You are probably getting the same issue as me: https://github.com/tezbox/desktop-wallet/issues/16
CKP1865
commented
4 years ago @CKP1865 here … no, my issues aren’t resolved. I’m still not able to access my XTZ. Any help would be greatly appreciated.
On Nov 27, 2020, at 10:10 AM, shaun-19826 notifications@github.com wrote:
@CKP1865 https://github.com/CKP1865 and @clu8 https://github.com/clu8 Have you guys had you issues resolved ?
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CKP1865
commented
4 years ago I’m not sure what that means … what is the ICO fundraiser ?
On Nov 27, 2020, at 10:49 AM, shaun-19826 notifications@github.com wrote:
@CKP1865 https://github.com/CKP1865 Did you participate in the ICO fundraiser ?
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CKP1865
commented
4 years ago Yes I do.
On Nov 27, 2020, at 11:00 AM, shaun-19826 notifications@github.com wrote:
@CKP1865 https://github.com/CKP1865 its fine if you don't know what it means or if you didn't participate.
Do you have you 12/15/24 backup seed phrase ?
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CKP1865
commented
4 years ago Okay … will do … thank you.
On Nov 27, 2020, at 11:06 AM, shaun-19826 notifications@github.com wrote:
@CKP1865 https://github.com/CKP1865 Okay Perfect.
Since you didn’t participate in the fundraiser, you’ll need to Restore your wallet using your private key (most preferred and advisable) or 12/15/24 word backup phrase on the galleon web wallet on www.galleon.network http://www.galleon.network/ using any of your web browsers. On opening the galleon web wallet, click on restore from backup.
You’ll have access to your funds upon a successful restoration.
Let me know when you've done that.
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CKP1865
commented
4 years ago Yes … but no joy …
I clicked www.galleon.network http://www.galleon.network/ on Chrome web browsers and clicked on restore from backup.
I then entered my 15 word seed phrase with a space between each word … and nothing happens …
On Nov 27, 2020, at 11:18 AM, shaun-19826 notifications@github.com wrote:
@CKP1865 https://github.com/CKP1865 Have you done that ?
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CKP1865
commented
4 years ago tz1QBSD4vogRknRSPVm1dXnV3wxk9ctAwbx
On Nov 27, 2020, at 11:30 AM, shaun-19826 notifications@github.com wrote:
Whats your tz address so I can help you check it on the tz explorer
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CKP1865
commented
4 years ago I’m putting it in as I understand it to be written.
tz1QBSD4vogRknRSPVm1dXnV3wxk9ctAwbx
I’m not sure that the third character from the left is a “1” … the last character may be a “k” … my hand written note was not in my best writing.
On Nov 27, 2020, at 1:13 PM, shaun-19826 notifications@github.com wrote:
Are you sure you're inputting the correct tz address ?
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CKP1865
commented
4 years ago Too many. I have a large number of messages from Jovan Smith who walked me through a number of steps that caused the creation of a number of wallets, all with zero balances. I finally ended up with a Galleon wallet, also with no balance. If I sent all of the messages that I exchanged with Jovan Smith you can see how this happened. Do you need to know exact number of new wallets. I will send whatever you want to see. I cannot afford to lose the asset value of my XTZ that has disappeared due to the many failures of TezBox.
On Nov 27, 2020, at 5:59 PM, shaun-19826 notifications@github.com wrote:
How many wallets did you create ?
On Fri, Nov 27, 2020 at 9:43 PM CKP1865 notifications@github.com wrote:
I’m putting it in as I understand it to be written.
tz1QBSD4vogRknRSPVm1dXnV3wxk9ctAwbx
I’m not sure that the third character from the left is a “1” … the last character may be a “k” … my hand written note was not in my best writing.
On Nov 27, 2020, at 1:13 PM, shaun-19826 notifications@github.com wrote:
Are you sure you're inputting the correct tz address ?
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub < https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-734957579>, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AIJQAT37GIKGCUEZ534AJGTSR726BANCNFSM4LJM6XRA .
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CKP1865
commented
4 years ago Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager # account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
CKP1865
commented
4 years ago I have set up a Telegram messaging account.
Sent from my iPhone
On Nov 30, 2020, at 3:27 PM, David Jones david@davidhjones.net wrote:
I don’t have a telegram account but am happy to set one up right away. Will let you know when I am set up and able to communicate.
Sent from my iPhone
On Nov 30, 2020, at 2:29 PM, shaun-19826 notifications@github.com wrote:
Hi. Do you have a telegram account so we may chat better and help resolve this issue faster ?
On Mon, 30 Nov 2020 at 9:16 PM, CKP1865 notifications@github.com wrote:
Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager
account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736018048, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR5HIBG5OYLMNIVCI6OOMYDSSP4SVANCNFSM4LJM6XRA .
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CKP1865
commented
4 years ago I sent two messages yesterday ... don’t understand what happened. Will try again and advise when sent.
Sent from my iPhone
On Dec 1, 2020, at 7:17 AM, shaun-19826 notifications@github.com wrote:
@CKP1865, Hiya, i’m still yet to get your message.
On Mon, 30 Nov 2020 at 10:34 PM, CKP1865 notifications@github.com wrote:
I have set up a Telegram messaging account.
Sent from my iPhone
On Nov 30, 2020, at 3:27 PM, David Jones david@davidhjones.net wrote:
I don’t have a telegram account but am happy to set one up right away. Will let you know when I am set up and able to communicate.
Sent from my iPhone
On Nov 30, 2020, at 2:29 PM, shaun-19826 notifications@github.com wrote:
Hi. Do you have a telegram account so we may chat better and help resolve this issue faster ?
On Mon, 30 Nov 2020 at 9:16 PM, CKP1865 notifications@github.com wrote:
Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager
account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
— You are receiving this because you commented. Reply to this email directly, view it on GitHub < https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736018048 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AR5HIBG5OYLMNIVCI6OOMYDSSP4SVANCNFSM4LJM6XRA
.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736070208, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR5HIBAHQGGT6XZXUCUP6PDSSQFWRANCNFSM4LJM6XRA .
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CKP1865
commented
4 years ago I just sent an invite ....
Sent from my iPhone
On Dec 1, 2020, at 10:04 AM, David Jones david@davidhjones.net wrote:
I sent two messages yesterday ... don’t understand what happened. Will try again and advise when sent.
Sent from my iPhone
On Dec 1, 2020, at 7:17 AM, shaun-19826 notifications@github.com wrote:
@CKP1865, Hiya, i’m still yet to get your message.
On Mon, 30 Nov 2020 at 10:34 PM, CKP1865 notifications@github.com wrote:
I have set up a Telegram messaging account.
Sent from my iPhone
On Nov 30, 2020, at 3:27 PM, David Jones david@davidhjones.net wrote:
I don’t have a telegram account but am happy to set one up right away. Will let you know when I am set up and able to communicate.
Sent from my iPhone
On Nov 30, 2020, at 2:29 PM, shaun-19826 notifications@github.com wrote:
Hi. Do you have a telegram account so we may chat better and help resolve this issue faster ?
On Mon, 30 Nov 2020 at 9:16 PM, CKP1865 notifications@github.com wrote:
Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager
account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
— You are receiving this because you commented. Reply to this email directly, view it on GitHub < https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736018048 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AR5HIBG5OYLMNIVCI6OOMYDSSP4SVANCNFSM4LJM6XRA
.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736070208, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR5HIBAHQGGT6XZXUCUP6PDSSQFWRANCNFSM4LJM6XRA .
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
CKP1865
commented
4 years ago Do you mean my telephone number associated with the Telegram account?
Sent from my iPhone
On Dec 1, 2020, at 10:08 AM, shaun-19826 notifications@github.com wrote:
What's your telegram number ?
On Tue, Dec 1, 2020 at 5:07 PM CKP1865 notifications@github.com wrote:
I just sent an invite ....
Sent from my iPhone
On Dec 1, 2020, at 10:04 AM, David Jones david@davidhjones.net wrote:
I sent two messages yesterday ... don’t understand what happened. Will try again and advise when sent.
Sent from my iPhone
On Dec 1, 2020, at 7:17 AM, shaun-19826 notifications@github.com wrote:
@CKP1865, Hiya, i’m still yet to get your message.
On Mon, 30 Nov 2020 at 10:34 PM, CKP1865 notifications@github.com wrote:
I have set up a Telegram messaging account.
Sent from my iPhone
On Nov 30, 2020, at 3:27 PM, David Jones david@davidhjones.net wrote:
I don’t have a telegram account but am happy to set one up right away. Will let you know when I am set up and able to communicate.
Sent from my iPhone
On Nov 30, 2020, at 2:29 PM, shaun-19826 < notifications@github.com> wrote:
Hi. Do you have a telegram account so we may chat better and help resolve this issue faster ?
On Mon, 30 Nov 2020 at 9:16 PM, CKP1865 notifications@github.com wrote:
Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new < https://wallet.tezbox.com/#!/new>
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new < https://wallet.tezbox.com/#!/new>
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new < https://wallet.tezbox.com/#!/new>
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager
account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
— You are receiving this because you commented. Reply to this email directly, view it on GitHub <
https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736018048
,
or unsubscribe <
https://github.com/notifications/unsubscribe-auth/AR5HIBG5OYLMNIVCI6OOMYDSSP4SVANCNFSM4LJM6XRA
.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
— You are receiving this because you commented. Reply to this email directly, view it on GitHub < https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736070208 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AR5HIBAHQGGT6XZXUCUP6PDSSQFWRANCNFSM4LJM6XRA
.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736650395, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR5HIBDXDLQNC5R3YCAKAFLSSUIDNANCNFSM4LJM6XRA .
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
CKP1865
commented
4 years ago I don’t have a telegram account but am happy to set one up right away. Will let you know when I am set up and able to communicate.
Sent from my iPhone
On Nov 30, 2020, at 2:29 PM, shaun-19826 notifications@github.com wrote:
Hi. Do you have a telegram account so we may chat better and help resolve this issue faster ?
On Mon, 30 Nov 2020 at 9:16 PM, CKP1865 notifications@github.com wrote:
Here are the messages exchanged with Jovan Smith that did nothing to solve the problem and only made it worse. This is how I ended up with a number of wallets ……..
March 14, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
David
March 15, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
Currently there are two issues that remain and I cannot give a timeline on we they will be fixed so please bear with us. The two issues are delegating and importing Kt1 addresses.
Thanks Jovan,
Mar 15, 2020 When I visited my Tezbox after a long period I discovered that there are no visible controls to either withdraw or undelegate accounts. The balances shown are correct, but there are apparently no means to accomplish any management.
I have two accounts, one delegated and one not delegated. I cannot figure out how to accomplish the step to undelegate. Also, I see no means to withdraw XTZ from Tezbox, which is a great concern. Please help. Thank you.
March 16, 2020
Jovan,
I get this message when I try to send XTZ to another wallet.
March 16, 2020
When are these problems going to be fixed?
David
March 22, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
Hello,
The TezBox Web Wallet is currently the only platform that is operational at the moment here is the link: TezBox Operational Link: https://wallet.tezbox.com/#!/new https://wallet.tezbox.com/#!/new
It is only compatible with Firefox and Chrome Browsers
TezBox suffered some operational failures post Carthage 2.0 upgrade to the Tezos Protocol. You can use our Web version which is operational! Ensure you have all the correct credentials before restoring.
You can import a Kt1 address by clicking on options within the wallet and copy and paste your Kt1 account within the area that says import. I have attached a screen shot depicting where this can be done. Also, the final patches addressing importing Kt1 addresses and Delegation for the TezBox Wallet have been tested, debugged and uploaded for the "Web" Version only and are now fully functional.
March 24, 2020
YOU HAVE NOT ANSWERED MY QUESTIONS … YOU JUST SENT THE SAME MESSAGE AGAIN.
Please provide personal help. Thank you.
March 24, 2020
If you follow the directions in the message I sent and restore using the Web Wallet then you will be able to import your Kt1 account. Please ensure that you use the correct seed phrase and link to Web Wallet is in previous correspondence.
Jovan
March 24, 2020
So I restored the wallet using Chrome browser per your instructions …. I created a password to encrypt private data ….
I now have a new account with no assets in it and no evident means to import a Kt1 address. What do I do now? Please help.
David
April 20, 2020
Still waiting for a reply … Please help …
April 20, 2020
Jovan,
Perhaps I’m getting confused (in fact I know I am) as I’m dealing with tech support on several of my nightmare wallets … but I have now lost the TezBox version that displayed my two accounts and the coins in them. Now I done (in complete frustration) restored the account again and get a Manager
account and not my two original accounts. Screen shot below:
April 29, 2020
Jovan,
Why are you not responding to me ?????? I have a major problem affecting substantial assets and you are not providing any HELP. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
August 29, 2020
Jovan,
I have a major problem affecting substantial assets. As you can see below in my last message to you, the last restoration has lost all of my original information and now a Manager 3 account shows which means nothing to me. What is happening? Please, please, please help. At least acknowledge receipt of this message and let me know what is being done to fix the problems with this wallet.
David
— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/tezbox/desktop-wallet/issues/23#issuecomment-736018048, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR5HIBG5OYLMNIVCI6OOMYDSSP4SVANCNFSM4LJM6XRA .
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.
In order to resolve a problem in withdrawing XTZ from Tezbox, I saw a recommendation to update my Mac desktop from v5.0.2 to v6.0.1. I've tried to do that but when the new version opens it is still v5.0.2. Anybody have an idea what the problem is ....? Thanks.