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tfwyouloveher / ofgg-v2-about

Frozen Gif Generator v2: About Page and Issue Tracker
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Really large gifs cause network error #6

Closed forresthopkinsa closed 4 years ago

forresthopkinsa commented 4 years ago

User TDa_ found a bug where some gifs, when finalized, load for a while and then throw a network error. Link 1 Link 2

The problem is easily reproduced using the following parameters:

{startTime: 2062.5, duration: 8, fps: 20, resolution: "360", subtitles: true}

In Chrome I can see ERR_HTTP2_PROTOCOL_ERROR 200 in the console. Firefox doesn't show anything.

forresthopkinsa commented 4 years ago

Some more info: the requests time out early at around 30s, and even happen for short gifs at 360p.

I got the same problem even on a frozen 2 gif that was 3.9s I just tried a 2s gif and it worked actually 3.9s gave me the error

Was your 3.9s gif 360p?

yeah always 360p

I think it's just the server running out of time I have it set to give up after 60s

hmm but the requests return errors after ~35s This one was 31623ms

Link

forresthopkinsa commented 4 years ago

I emailed Firebase Support about the issue and they escalated it to the engineering team. After going back and forth with them for a few days they were able to fix the problem on their side. Hooray!