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the-djmaze / snappymail

Simple, modern & fast web-based email client
https://snappymail.eu
GNU Affero General Public License v3.0
976 stars 114 forks source link

Some Emails are not shown in SnappyMail #1435

Closed KuasarCloud closed 6 months ago

KuasarCloud commented 6 months ago

Describe the bug Some received emails received in the Inbox are not shown in SnappyMail/Nextcloud Interface however if I use another email I can see them

To Reproduce Just some emails don't appear in the Snappymail inbox

Expected behavior To see all emails in the inbox

Please complete the following information:

Debug/logging information No logs indicating errors

Additional context Adding example email

Return-Path: <notificacionsgrl2@mintrabajo.gov.co>
Delivered-To: contabilidad@osteomaterial.com
Received: from sagan.kuasar.net
    by sagan.kuasar.net with LMTP
    id WUMlLsv+xGXgBzAA7L/gow
    (envelope-from <notificacionsgrl2@mintrabajo.gov.co>)
    for <contabilidad@osteomaterial.com>; Thu, 08 Feb 2024 11:18:19 -0500
Return-path: <notificacionsgrl2@mintrabajo.gov.co>
Envelope-to: contabilidad@osteomaterial.com
Delivery-date: Thu, 08 Feb 2024 11:18:19 -0500
Received: from mail-bn7nam10on2136.outbound.protection.outlook.com ([40.107.92.136]:64344 helo=NAM10-BN7-obe.outbound.protection.outlook.com)
    by sagan.kuasar.net with esmtps  (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
    (Exim 4.96.2)
    (envelope-from <notificacionsgrl2@mintrabajo.gov.co>)
    id 1rY76O-00DCqv-0A
    for contabilidad@osteomaterial.com;
    Thu, 08 Feb 2024 11:18:19 -0500
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
 b=J2mdJV240MaG1d4gQXFInt7T6dIz/KG+NRr/8+N5wJU/O9cjsRXzSx/EcZvOChuxszr0927fGb1/UAM6rHy0rh/dYlgX5q69AXEv2LfEInV348pKPgQ483taxexbx2Mz1uxrI8jR4y21q2CFkemLgjPFL2r8boqDKB8y34ny8th8PFG7+CMkZY38oOMSb0TRNPic8vjJ3njJ5NAr/6WMrv74zEf5k9jWsCcZgvipD32CaBIVLyJqz1yEj92uppQzxE08RZ9cOyi0YbX3nGlqrXSKUfmsdGuhkHdtXjXAdFjOC8zDGycDP+1uqpB1FLDXMJyNnGh1wNlZtUAPqEgyvw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
 s=arcselector9901;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
 bh=3TW4xgO4qrX+hONoYn23HLQWM3JXUPk+o9i0R6atok4=;
 b=YgKzdbtfOH5hBMYx0dghNo8HI01KdcfoLpYsfa9euBqxjnT3ZLUGaFGBMsGpw3ZdT6B8fVF0/osUcnil3JXC/Aw86N5NYPbX0ZKrBaOkqNj3F9QM/LwdW8y0qa7PkFV8bDU0rI1+p3TBI1aPx2gIXpMEcKBUF6m3Fs4V4fiieoWwSsVQjQvQJ5vFA7rilyRxM2gDLXs0P4Pw61npO2/oYG65lNDT7/or1z4hilTvWszDpu8EN3D6rkiCcDaeh6+8EOvTI55O2TXOSEx/J4v17zMW6w21NwI5kzGIP+soof+T7IRvn+58+AzhdpzmsImapyKRMEXEoyDxhBpjRen+mQ==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
 smtp.mailfrom=mintrabajo.gov.co; dmarc=pass action=none
 header.from=mintrabajo.gov.co; dkim=pass header.d=mintrabajo.gov.co; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mintrabajo.gov.co;
 s=selector1;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=3TW4xgO4qrX+hONoYn23HLQWM3JXUPk+o9i0R6atok4=;
 b=0E5oiZJ5WpGPP0GrVPZg0One/DSPHjxkk+6WCBEtqcvRuTFTq7nBWQdRZ+vlXph70I8OcH9aheavdAkqi7ET4LEjvl2dt/EcLncmmdbtLsHz/ur7GDjZhnyaLxWGz9ZxaXCUAQ+j7BLiY5jZznVKd8B8vKel29Vzxka9rdOSGPU=
Authentication-Results: dkim=none (message not signed)
 header.d=none;dmarc=none action=none header.from=mintrabajo.gov.co;
Received: from CY5PR20MB6751.namprd20.prod.outlook.com (2603:10b6:930:31::5)
 by PH0PR20MB4551.namprd20.prod.outlook.com (2603:10b6:510:d8::20) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7270.24; Thu, 8 Feb
 2024 16:17:31 +0000
Received: from CY5PR20MB6751.namprd20.prod.outlook.com
 ([fe80::5fe1:2731:9dad:2096]) by CY5PR20MB6751.namprd20.prod.outlook.com
 ([fe80::5fe1:2731:9dad:2096%4]) with mapi id 15.20.7270.024; Thu, 8 Feb 2024
 16:17:30 +0000
From: "Sistema de Riesgos Laborales" <notificacionsgrl2@mintrabajo.gov.co>
To: "contabilidad@osteomaterial.com" <contabilidad@osteomaterial.com>
Date: 8 Feb 2024 11:17:30 -0500
Subject: =?utf-8?B?UmVjdXBlcmFjacOzbiBkZSBjb250cmFzZcOxYQ==?=
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64
X-ClientProxiedBy: BN9PR03CA0360.namprd03.prod.outlook.com
 (2603:10b6:408:f6::35) To CY5PR20MB6751.namprd20.prod.outlook.com
 (2603:10b6:930:31::5)
Message-ID:
 <CY5PR20MB6751140E1870371E6B428FA9A1442@CY5PR20MB6751.namprd20.prod.outlook.com>
MIME-Version: 1.0
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: CY5PR20MB6751:EE_|PH0PR20MB4551:EE_
X-MS-Office365-Filtering-Correlation-Id: c779fbab-ef41-4556-bcf7-08dc28c172e2
X-MS-Exchange-SenderADCheck: 1
X-MS-Exchange-AntiSpam-Relay: 0
X-Microsoft-Antispam: BCL:0;
X-Microsoft-Antispam-Message-Info:
    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
X-Forefront-Antispam-Report:
    CIP:255.255.255.255;CTRY:;LANG:es;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CY5PR20MB6751.namprd20.prod.outlook.com;PTR:;CAT:NONE;SFS:(13230031)(346002)(136003)(376002)(396003)(39850400004)(366004)(230922051799003)(64100799003)(1800799012)(186009)(451199024)(7696005)(52116002)(55016003)(2906002)(52536014)(5660300002)(316002)(41300700001)(38350700005)(224303003)(66946007)(66476007)(9686003)(6506007)(478600001)(66556008)(8936002)(6916009)(86362001)(38100700002)(558084003)(166002)(26005)(33656002);DIR:OUT;SFP:1102;
X-MS-Exchange-AntiSpam-MessageData-ChunkCount: 1
X-MS-Exchange-AntiSpam-MessageData-0:
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X-OriginatorOrg: mintrabajo.gov.co
X-MS-Exchange-CrossTenant-Network-Message-Id: c779fbab-ef41-4556-bcf7-08dc28c172e2
X-MS-Exchange-CrossTenant-AuthSource: CY5PR20MB6751.namprd20.prod.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 08 Feb 2024 16:17:30.2541
 (UTC)
X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted
X-MS-Exchange-CrossTenant-Id: 32302a27-c391-4383-8e3e-13dc03523f49
X-MS-Exchange-CrossTenant-MailboxType: HOSTED
X-MS-Exchange-CrossTenant-UserPrincipalName: +rMlkpgTjIpCghAdVWaayoZrlh30jHL4Zy/90qHtnRK+GMLwTtkfmlXoWp1ehfA7jEJkQ/BxkHdsZ7q4poLpkZh6Anh2k4AfsAHyJDYE96gOstz8V7U7P+0LKPKKBPIb
X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH0PR20MB4551
X-Spam-Status: No, score=0.5
X-Spam-Score: 5
X-Spam-Bar: /
X-Ham-Report: Spam detection software, running on the system "sagan.kuasar.net",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Respetado Usuario de entidad Para recuperar su contraseña
    para el Sistema de Riesgos Laborales haga click aquí 
 Content analysis details:   (0.5 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_ZEN_BLOCKED_OPENDNS ADMINISTRATOR NOTICE: The query to
                             zen.spamhaus.org was blocked due to usage
                             of an open resolver. See
                             https://www.spamhaus.org/returnc/pub/
                             [URIs: mintrabajo.gov.co]
 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.1 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
  0.0 HTML_EXTRA_CLOSE       BODY: HTML contains far too many close tags
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
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 -0.1 DKIM_VALID_EF          Message has a valid DKIM or DK signature from
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  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
 -0.0 T_SCC_BODY_TEXT_LINE   No description available.
  0.6 HTML_MIME_NO_HTML_TAG  HTML-only message, but there is no HTML
                             tag
X-Spam-Flag: NO

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the-djmaze commented 6 months ago

Please define "not shown". Is it not listed, or is it listed but when you click the message content is not shown?

KuasarCloud commented 6 months ago

Please define "not shown". Is it not listed, or is it listed but when you click the message content is not shown?

Not Listed at all, if we use the default mail app from Nextcloud, or Outlook or even Webmail, is listed but not in SnappyMail.

the-djmaze commented 6 months ago

What happens when you click the reload messagelist button at the top?

KuasarCloud commented 6 months ago

What happens when you click the reload messagelist button at the top?

Nothing happens really, it's weird, I know it not related to

the-djmaze commented 6 months ago

Try: Go to user settings and untick "hide messages marked for deletion" Then reload the list.