unclear usage of backup extension

[scubamuc]

Describe the bug unclear usage of backup extension

thanks for creating the backup extension. assuming that this extension will create a backup of snappymail settings & config for transfer/migration to a new/different instance.

please explain functionality, possibly point to documentation/manual

thanks for great software and brilliant support

[the-djmaze]

The code is based on your #1042

Here you can see what it backups: https://github.com/the-djmaze/snappymail/blob/9bc56a5abd58c554904b45a2d701fc47c529c655/plugins/backup/index.php#L52-L60

[scubamuc]

@the-djmaze thanks for the heads up... I should have remained on #1042 instead of creating a new request

now when trying to configure extension, there' nothing to configure. so I'm guessing this is doing the backup somewhere in the background.

only I'm not seeing any archive in the APP_DATA_FOLDER at all. this is the reason for me asking...

possibly this has to do with Nextcloud snap confinement?

[the-djmaze]

There is nothing to configure. Just an admin menu

[scubamuc]

Thanks for that screen shot... I'm not seeing that menu nor the button to "Backup now!"

[the-djmaze]

Refresh/reload admin after activating

[scubamuc]

nope, that has no effect.

I've tried several options;

• remove and reinstall extension
• deactivate and activate and refresh
• different background flavours
• different language flavours

to no avail, I'm still not seeing that backup/restore admin menu

[the-djmaze]

I wonder if Nextcloud is setting cache headers and prevents loading.

Will check.

[scubamuc]

Hey @the-djmaze, I've figured out how to get the backup/restore admin menu visible... I disabled the "integrate with Nextcloud" extension. obviously that extension has some issues.

Extension disabled and removed --> issue resolved

Thanks for your great support

[scubamuc]

@the-djmaze so the backup works fine and I can download the archive. sadly the restore process doesn't work at all there are no errors displayed and the restore gives me no feedback. even after 15 minutes wait time the settings and configs are not restored.

should I open a new issue or reopen this or #1042

[the-djmaze]

Just open your logs and find out why yours is failing.

Mine works flawless

[scubamuc]

are you using Nextcloud snap?

[scubamuc]

Steps taken:

• backup existing snappymail and download archive
• go to fresh install Nextcloud snap 28.0.3 (testing)
• install snappymail app and activate extension "backup"
• go to "backup & restore" menu and restore by selecting downloaded archive selecting restore

here's my log;

[PHP] Fehler: file_put_contents(/var/snap/nextcloud/common/nextcloud/data/appdata_snappymail/_data_/_default_/cache/CACHEDIR.TAG): Failed to open stream: No such file or directory at /var/snap/nextcloud/40721/nextcloud/extra-apps/snappymail/app/snappymail/v/2.35.4/app/libraries/MailSo/Cache/Drivers/File.php#31
    POST /index.php/settings/apps/enable
    von 93.104.236.100 von scuba um 18.03.2024, 15:29:04

cleared log and repeated process above, new log:

[lib] Fehler: ResourceLocator can not find a web root (root: /var/snap/nextcloud/current/nextcloud, file: extra-apps/snappymail/l10n/de.js, webRoot: , throw: false)
    GET /index.php/settings/admin/additional
    von 93.104.236.100 von scuba um 18.03.2024, 16:51:02

[scubamuc]

okay @the-djmaze .... it looks like this issue https://github.com/nextcloud-snap/nextcloud-snap/issues/2641 so we'll have to wait until that is resolved and retest.

[the-djmaze]

Ok. Since it is not a normal Nextcloud and nextcloud-snap specific. I will close this and nextcloud-snap should fix issues.

[scubamuc]

@the-djmaze thanks for the backup & restore extension upgrade!

just realised, that without the Nextcloud (integrate) extension the auto complete for mail recipients would stop working. so that extension is not obligatory and must be active for address book integration.

thanks for your great work