Keychron K10 Pro: LWIN, RWIN and fn are not working

[faulander]

hi guys and happy new year! i have a massive Problem with my Keychron K10 Pro Keyboard. The left and right Windows Keys are not working and also the "fn" Key does nothing.

What i already tried:

• Updated Firmware
• Checked in Windows if the keys are anywhere blocked (they are not)
• Tried to set it to "LWIN" and "RWIN" in via app
• Tried to set it to "K_APP" and "K_LGUI" and "K_RGUI" in via app
• If i switch some other keys to this keys, they work as expected, so it's not an hardware issue
• I changed it only on layer 2 - because that's windows, right? (0-1 mac, 2-3 windows)

[igorsantos07]

Have you tried Keychron support? Any solution since your report?

I got a K10 Pro as well, but ~it refuses to be configured on Linux~ it was just missing root permissions. The keys you reported are working fine, though, at least before I am able to do any configuration. That said, the Key Tester screen does not recognize the function key when I tap it, although it works fine.