[bug] Not displaying Nuphy Air75 V2

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[bug] Not displaying Nuphy Air75 V2 #263

Closed megaroeny closed 3 months ago

megaroeny commented 3 months ago

I uploaded the JSON to the configurator for a Nuphy Air75 V2 keyboard. The data shows that the JSON is correct for this keyboard. But the issue is when I go to accept the prompt to connect to the keyboard/device, nothing appears on the Configure tab.

Here is a screen recording of the issue:

https://github.com/user-attachments/assets/6204a954-1318-4ec0-9c5d-3b8bbaf98d72

Thank you for your help!

megaroeny commented 3 months ago

I also tried this on Windows in Edge + Chrome and still the same result.

The screen recording above was done on macOS in Arc (chromium).

megaroeny commented 3 months ago

Upon flashing the latest firmware for this keyboard, the Configuration tab finally showed my keyboard. I wonder if this is an issue during manufacturing and if newer firmware needs to be installed before finalizing manufacturing.