Rama Works U80 - issues with the new framework

the-via / firmware

DO NOT DOWNLOAD FIRMWARE FROM HERE..... GO TO https://caniusevia.com/docs/download_firmware

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Rama Works U80 - issues with the new framework #5

Closed farbodsalimi closed 3 years ago

farbodsalimi commented 4 years ago

My keyboard stops working after my laptop goes to sleep. I saw this new commit and thought it was a software issue so I flashed my keyboard but after flashing I have all sorts of other issues:

I cannot change the settings through Via anymore (Via and my keyboard get frozen when I change the settings)
If I don't turn the lighting off with the short keys, my keyboard starts randomly triggering switches.

Could you please let me know if it's a software issue or a hardware/PCB issue?

wilba commented 4 years ago

Did you download the firmware directly from github?

If yes, the firmware is probably corrupted.

Download it from https://caniusevia.com/docs/download_firmware

farbodsalimi commented 4 years ago

@Wilba6582 No I downloaded it from https://caniusevia.com/docs/download_firmware

wilba commented 4 years ago

This might be a firmware install problem. Can you download it again and install it again? The downloaded firmware works fine on my PCB.

farbodsalimi commented 4 years ago

@Wilba6582 Actually I've downloaded + flashed it 3-4 times and nothing changed.

I don't know if this helps or not but this is what I've done:

Mac OS X 10.14.6 QMK Toolbox 0.0.18 VIA 1.3.1

1) Hold Esc and plugin (I initially did Esc + Space) 2) Open the hex file 3) Flash 4) Unplug (I think the last time I also did reset EEPROM.)

Is there any other way to completely reset the memory?

wilba commented 4 years ago

I can't explain why it isn't working, I've tested this exact firmware on the PCB and it's fine.

Contact Rama Works support: https://rama.works/contact about getting a replacement PCB.

farbodsalimi commented 4 years ago

@Wilba6582 I see sure. Thank you for your help and your prompt replies!

kikin81 commented 2 years ago

hey @farbodsalimi I am experiencing a similar issue with my Rama works u80-a seq 2. If I leave my keyboard plugged in to my laptop's usb hub it will stop responding when trying to wake it up. The only fix is to press the reset button and refresh the firmware. My current solution is to unplug the keyboard instead of letting the laptop go to sleep. I was wondering if you found a solution to the issue or if you had a faulty board?

farbodsalimi commented 1 year ago

@kikin81 sorry I totally missed this comment. So that PCB was faulty and I got a replacement. However, the replacement is also not perfect it randomly fails to wake up.