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3 Errors while trying to use VIA with a new Keychron K8 Pro #259

Closed nefariouslegion closed 1 year ago

nefariouslegion commented 1 year ago

Describe the bug Upon opening VIA for the first time (and any consecutive times) I was presented with 3 errors and the program not working with my Keychron K8 Pro Keyboard. The configure tab also just shows "searching for devices...". This happens with both the web version and Windows desktop app. A screenshot of the errors is below.

To Reproduce Steps to reproduce the behavior: Happens just when I open VIA. It's causing my Keychron K8 Pro to not work with VIA at all.

Expected behavior No errors and for VIA to work with my Keychron K8 Pro

Screenshots image

VIA Version -[Yes]I am using https://usevia.app/ -[Yes, tried this too] I am using the latest release of the desktop app from https://github.com/the-via/releases/releases/latest

Keyboard firmware VIA protocol This just says "requires connected device" on the desktop app. The webapp says Version 9

Desktop (please complete the following information):

Custom json definition?

Sanity checks

Additional context Add any other context about the problem here.

nefariouslegion commented 1 year ago

EDIT: Solved. It was another program, SignalRGB, causing the issues.