Once an inbox is created, its message cannot be changed without deleting the inbox and remaking it. Admins may be frustrated having to copy the inbox's staff and custom templates, especially when there are multiple inboxes in the same channel and the admin wants them ordered a specific way. Recreating an inbox also resets the $counter variable for ticket names, which may appear confusing.
This could be implemented as a slash command like /inbox edit-message which takes the inbox message to update, a new message, and then edits the message in-place.
Once an inbox is created, its message cannot be changed without deleting the inbox and remaking it. Admins may be frustrated having to copy the inbox's staff and custom templates, especially when there are multiple inboxes in the same channel and the admin wants them ordered a specific way. Recreating an inbox also resets the
$countervariable for ticket names, which may appear confusing.This could be implemented as a slash command like
/inbox edit-messagewhich takes the inbox message to update, a new message, and then edits the message in-place.