Visibility to see driver contact number from Organization

[sync-by-unito[bot]]

Which platform is this for?: Organisation Dashboard

• Is this improvement to an existing feature in the platform or a new feature?: An Improvement - an improvement to an existing feature or function of the system

What problem is this feature or improvement solving?: The feature will help the admin to have visibility of the driver contact numbe .

Please describe the feature you want and how you see it working.: We had onboarded a new client today called Nox Cape Town. One of their requests was that, they would like to view the driver's contact number when charters or loops trips are assigned to a driver. This will help them to make direct contact with the driver on behalf of their commuters.

Please rate the urgency of this feature request/improvement:: Must have, High Financial risk and customer impact.

What positive impact will having this feature have to LULA and our users?: This will help all our clients to phone the support team requesting the driver's contact number as well as save us from manual work where email still needs to be sent to some clients confirming driver's contact number.

Feature Requested by:: Larissa Marlene Mawonde

┆Issue is synchronized with this Clickup task by Unito

[sync-by-unito[bot]]

➤ Nate Noels commented:

Hi @Larissa Marlene Mawonde what is the reason they are calling drivers? I think it would be better to solve this first.

Commuters can all drivers from their app and soon will be able to chat with driver, why is this not a solution to this issue?