App tracker

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Which platform is this for?: Command Centre

• Is this improvement to an existing feature in the platform or a new feature?: New Feature - something that does not yet exist on the system

What problem is this feature or improvement solving?: This problem will solve the issue of drivers not using their apps wgile on LULA trips.

Please describe the feature you want and how you see it working.: It can be part of the reports on CC. We would like to know when drivers start trips, onboard commuters, offboard commuters and end trips. We would like it in a report form as we can discipline our drivers and create the LULA culture with excellent drivers on our platform

Please rate the urgency of this feature request/improvement:: Should have, for effective use of the platform.

What positive impact will having this feature have to LULA and our users?: This will inform Ops team when drivers use their driver apps or not.

Feature Requested by:: Lisa Keet

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➤ Nate Noels commented:

@Lisa Keet I see your problem here, however, this might not be the solution(as simply).

Please book 30 minutes or create a mock report(excel) of how you see this looking. @Arsene Mwenze Please fascilatate this session.

Suggestion: Create rules for when a driver needs to be flagged and defined these rules. Did not on-board all commuters on a trip Did not off-board a commuter Did not start a trip Did not complete a trip I would also like to know what happens in each instance before we accept this feature. We need to make sure if we build this it will be impactful.

[lisa]

➤ Nate Noels commented:

@lisa Keet I see your problem here, however, this might not be the solution(as simply).

Please book 30 minutes or create a mock report(excel) of how you see this looking. @Arsene Mwenze Please fascilatate this session.

Suggestion: Create rules for when a driver needs to be flagged and defined these rules. Did not on-board all commuters on a trip Did not off-board a commuter Did not start a trip Did not complete a trip I would also like to know what happens in each instance before we accept this feature. We need to make sure if we build this it will be impactful.

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