Login Failed Error

[smashasmash]

Describe the bug After entering my user and password in the options I am getting this error (see image attached). My password is correct.

To Reproduce Steps to reproduce the behavior:

1. Go to 'Settings'
2. Fill out 'User name field' and 'Password'
3. Press 'Login'
4. See error

Expected behavior I expect to receive some kind of a success message.

Screenshots

**Set up questions:

• Is this your first time using TickTickSycn? - Yes
• Is your Vault shared across devices? - Yes
  • If it is: What Vault synchronization method are you using (eg: Obsidan Sync, Syncthing...)? iCloud
• Do you have a Default Folder Location? - Don't know what this is
• Do you have a Default project? - Don't know what this is
• Do you have "Full Vault Sync" enabled? - Yes
• Do you have "Debug Mode" enabled? - Yes
• Do you have either of the "Limit Synchronization" settings set? - No

Desktop (please complete the following information):

• OS: [e.g. iOS] - MacOS 14.5 (23F79)
• Browser [e.g. chrome, safari] - using installed app
• Version [e.g. 22] - Version 1.6.5 (Installer 1.5.3)

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Additional context

[ms3056]

Your error is different than mine, and your error is very specific - are you sure you are using the right username and password?

[smashasmash]

Yes I am, I checked several times :/

[ms3056]

OK - I only ask because I am getting this error - nothing about password.

[ms3056]

If you have successfully logged in previously, but the plugin suddenly broke, check out my thread here: https://github.com/thesamim/TickTickSync/issues/142#issuecomment-2201691974

If you have a backup of your plugin directory when it did work just copy the working data.json file into your current TickTick Sync plugin directory and it should work fine. I would disable the plugin, copy the file over, then enable it.

[thesamim]

@smashasmash : If you are still encountering the problem, go to TickTick and force a password reset and tell me what happens.

[smashasmash]

@ms3056 I am very new to Obsidian and do not know where to find the TickTick Sync plugin directory. I have never been able to login successfully. In fact now when I am trying to login, I am getting the same message as you did.

@thesamim I actually had to reset my password a bunch of times, because I initially signed up through Google's OAuth and didn't even have a password to give this plugin. It's still not working.

[thesamim]

@smashasmash : stand by: there appear to be several issues at play here.

Working on it.

[smashasmash]

@thesamim copy that, thank you!

[thesamim]

@smashasmash : I've taken care of the 503 error being returned. Not sure if this is going to fix your login issue. But could you please try again 1.0.32?

[smashasmash]

@thesamim it works! You are amazing 😃

[jbarr]

That worked. Thank you!

[thesamim]

Thanks @smashasmash @jbarr!