Auth v4 api key failed

[kirinse]

got same issue. i have v4 apikey but pin. Thanks for the response, I've gone and tried again and the error has indeed changed:

Originally posted by @samhorrigan in https://github.com/thetvdb/v4-api/issues/288#issuecomment-1513712665

[antheaezzell]

Are you trying to use a legacy API key for v4? Or a v4 API? You should be able to tell from your dashboard @kirinse

[kirinse]

Are you trying to use a legacy API key for v4? Or a v4 API? You should be able to tell from your dashboard @kirinse

thank you for your quick reply. i'm using v4 api key.

[kirinse]

@antheaezzell still 400 response while try /login

{
  "status": "failure",
  "message": "InvalidValueType: pin required",
  "data": null
}

[antheaezzell]

Here are additional auth instructions @kirinse :

In order to make use of the v4 API, you need to login using https://api4.thetvdb.com/v4/login with your credentials (apikey and PIN if needed) and obtain a JWT token. Then, use the JWT token as the bearer authorization. Make sure you are NOT sending your API key as the bearer token or you will receive an unauthorized response. Instead, use the API key in the /login endpoint and then use the JWT that returns as the bearer for calls to the rest of the endpoints.

[kirinse]

@antheaezzell I tried exactly what you say, post

{"apikey": "MY-V4-KEY"}

to https://api4.thetvdb.com/v4/login, but still got pin required error.

I'm stuck at obtain JWT token.

[kirinse]

ping @antheaezzell

[antheaezzell]

@kirinse you either need to send your PIN like this or sign up for a non-PIN API key.

{"apikey": "your-api-key", "pin": "your-pin"}

[ghost]

FYI: The PIN is your* Subscriber PIN' which, once logged into TVDB, can be found under Your Account, Dashboard, Account, Subscription

• In my case at least.

I revisited the API having been away for about 6 months and it took me an age to workout that I needed a PIN where to find it. For some reason I had noted the API key but never noted the PIN or that I needed one so assumed I just need the API key.

Not sure if there are other types of PIN a developer can obtain (I've subscribed tot he API) so might be elsewhere for you @kirinse.

[webriddler]

I am still having

{ "status": "failure", "message": "InvalidAPIKey: apikey invalid", "data": null }

I don't know why it's not accepting the correct API key

[webriddler]

@antheaezzell I am using v4 API without Pin

[antheaezzell]

Are you authenticating using these instructions @webriddler

In order to make use of the v4 API, you need to login using https://api4.thetvdb.com/v4/login with your credentials (apikey and PIN if needed) and obtain a JWT token. Then, use the JWT token as the bearer authorization. Make sure you are NOT sending your API key as the bearer token or you will receive an unauthorized response. Instead, use the API key in the /login endpoint and then use the JWT that returns as the bearer for calls to the rest of the endpoints.

[webriddler]

I am doing the same as per instructions but, nothing works except Invalid Api key response.

Although my API key is Active.

[szsori]

Hi @webriddler, can you email us at support@thetvdb.com with the API key you're using? Or provide the last 4 characters of it here? I want to see how the key is configured and test authentication with it.

[webriddler]

My API Key: **4790