Closed whiskyplausible closed 2 weeks ago
Hello,
You can find the compatibility matrix here: https://thingsboard.io/docs/mobile/getting-started/. Additionally, we have the ThingsBoard Cloud app, which works normally with the current PaaS version.
Based on the issue you opened in the CE repository, I believe you are trying to connect to a PE ThingsBoard instance from the CE mobile app. You need to use the PE mobile version for PE ThingsBoard, which can be found here: https://github.com/thingsboard/flutter_thingsboard_pe_app.
Thanks so much for the quick response @ybeshkarov I had a go at the PE mobile version as linked, and tried both the 1.3.0 and the 1.1.0 releases, both of them appeared with the same message, "Unsupported ThingsBoard platform vesion: 3.7.0.15PAAS".
It looks like 1.3.0 supports TB 3.8, so I assume that's why doesn't work, release 1.1.0 says it supports 3.6.3PE+, however still has the same message. Do you know if there's any release version of the flutter pp that does support the version of ThingsBoard running on thingsboard.cloud?
Which version thingsboard_pe_client
did you use?
I used the default ones in the pubspec.yaml for the respective versions - so client v1.3.1 when I tried the 1.3.0 app, and client v1.1.0 when I tried the 1.1.0 app.
Got it. The cloud is scheduled to be updated tomorrow. Please wait until it’s upgraded to version 3.8.0 and try again.
OK, that's great - will try later in the week. Thank you for looking into it.
I've successfully built the app versions 1.1.0, 1.2.0 and 1.3.0, but when I run any of them on an Android device I receive the Fatal Error:
"Fatal application error occurred: Unsupported ThingsBoard platform vesion: 3.7.0.15PAAS"
Is any version of the app compatible with the cloud hosted ThingsBoard at thingsboard.cloud?