Not able to view dashboard using endpoint : https://demo.thingsboard.io

thingsboard / flutter_thingsboard_app

ThingsBoard Mobile Application

https://thingsboard.io/products/mobile/

BSD 3-Clause "New" or "Revised" License

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Not able to view dashboard using endpoint : https://demo.thingsboard.io #40

Closed Anmirazik closed 5 months ago

Anmirazik commented 1 year ago

the app keeps loading like this as shown below when I tried to open the dashboard

the error on console shows , this is only some part , I cannot show all due to the error keeps adding up indefinitely

what happened ? I believe before this I'm using demo endpoint it works fine but now its not , is is related to the current thingsboard version which has been updated recently ?

ezeroldan24 commented 9 months ago

I have the same problem with the new version of thingsboard. Using android 10 emulator, log in but it keeps loading and never starts the panel. Any solution?

Anmirazik commented 9 months ago

I have the same problem with the new version of thingsboard. Using android 10 emulator, log in but it keeps loading and never starts the panel. Any solution?

Are u using the demo thingsboard url or self hosted thingsboard ? If u use self hosted thingsboard , you need to have https enabled otherwise the dashboard wont load , if its still not working pls check ur android emulator api , i believe u need to use the 31 version and above and it will work , i cant remember where i read it but u need to use the api version 31 and above for it to work or just use the latest version which is 33 if im not mistaken now

ezeroldan24 commented 9 months ago

sdk

host

We have our own host, I had already been using the app, everything was fine, but when they updated thingsboard.cloud the panels broke. At least for versions smaller than 12, it works on the android 12 emulator. SDK 33 as shown in the photo and flutter to the latest update. What catches my attention is that the app loads normally, the problem is only with the dashboards Thank you for your reply.

ezeroldan24 commented 9 months ago

notfound I leave an image of what happens when the board doesn't work

Anmirazik commented 9 months ago

We have our own host, I had already been using the app, everything was fine, but when they updated thingsboard.cloud the panels broke. At least for versions smaller than 12, it works on the android 12 emulator. SDK 33 as shown in the photo and flutter to the latest update. What catches my attention is that the app loads normally, the problem is only with the dashboards Thank you for your reply.

so you mean it works on android 12 emulator but not android 10 emulator right ? i believe we might need to wait for the developer because i have not tried to run the app on android 12 emulator and below . my issues is more on the whole dashboard are not able to render meanwhile yours seems like some of the components are not rendered however my issues was solved using the android 12 emulator and above .

ezeroldan24 commented 9 months ago

Thank you for your help. If, on Android 12 it works, It must be a backwards android compatibility issue