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thingsboard / flutter_thingsboard_app

ThingsBoard Mobile Application
https://thingsboard.io/products/mobile/
BSD 3-Clause "New" or "Revised" License
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Fatal application error ocurred: Unsupported Thingsboard version :3.6.1.3PASS #51

Closed ezeroldan24 closed 7 months ago

ezeroldan24 commented 9 months ago

Good afternoon. I've been having this problem for a while now and I'm cloning the latest version of the app. Does anyone know how I can fix it? Thank you

celu

hayschan commented 9 months ago

Yep. This issue for this is that the version Thingsboard Cloud is 3.6.1.3.

Reference: Flutter ThingsBoard PE Mobile Application compatibility table

You should use v1.0.8 of the PE mobile app.

ThingsBoard PE version Flutter ThingsBoard PE Mobile Application Dart ThingsBoard PE Client
3.6.2PE+ 1.0.9 1.0.9
3.6.0PE+ 1.0.8 1.0.8
3.5.0PE+ 1.0.7 1.0.7
3.4.2PE+ 1.0.5 1.0.5
3.4.0PE+ 1.0.4 1.0.4
owen63 commented 8 months ago

I have the same problem, connecting to ThingsBoard Cloud. I get Unsupported ThingsBoard platform version: 3.6.1.3PAAS regardless of whether I use release/1.0.7 or release/1.0.8 branch of flutter_thingsboard_app. Note that I am using ThingsBoard Mobile Application rather then ThingsBoard PE Mobile Application. Is this an issue / what's the difference?

owen63 commented 8 months ago

ThingsBoard PE Mobile Application 1.0.8 fixed it.

hayschan commented 8 months ago

I have the same problem, connecting to ThingsBoard Cloud. I get Unsupported ThingsBoard platform version: 3.6.1.3PAAS regardless of whether I use release/1.0.7 or release/1.0.8 branch of flutter_thingsboard_app. Note that I am using ThingsBoard Mobile Application rather then ThingsBoard PE Mobile Application. Is this an issue / what's the difference?

I used ThingsBoard PE Mobile Application v1.0.8 and solves the problem.

The reason for the problem is that the version of Thingsboard Cloud is not yet updated to the latest version v3.6.2PE+ by Thingsboard team. You can check my reply for the table.

nikolamaksim1 commented 8 months ago

what's the difference between thingsboard mobile app and thingsboard pe mobile app?

hayschan commented 8 months ago

what's the difference between thingsboard mobile app and thingsboard pe mobile app?

The former is for the community edition of Thingsboard. The latter is for the paid version of Thingsboard.

nikolamaksim1 commented 8 months ago

thanks

chowardcode commented 7 months ago

Has this issue rearisen since 3.6.2.2? I am getting

Unsupported Thingsboard platform version: 3.6.2.2PAAS using newest repo for flutter tb PE. Account type is cloud PE prototype

ybeshkarov commented 7 months ago

Hello, @chowardcode!

You will get this error only in the case if you try to connect to the PE backend from the CE source code.

chetankumar-cms commented 4 months ago

I am getting error while running CE master branch and connecting to https://demo.thingsboard.io Fatal application error ocurred:Unsupported ThingsBoard platform version: 3.7.0.1DEMO Please advice how to fix ?