[HELP] [BUG] Can't discover BACnet devices - Version 3.4.4

[TomAllen95]

Describe the issue Create description about your issue, and your actions to solve it.

Have set up the BACnet connector from my ThingsBoard cloud instance, but it's not discovering the devices on the network. The devices are both at 192.168.11.35:47808, with first device being the gateway that connects to the plug via wireless mesh, with both devices being discoverable on YABE from the desktop machine. The command I used to set up the container is below, minus the host and accessToken

docker run -d -it --network=host --expose 8082 -e host= -e port=1883 -e accessToken= -p 60000-61000:60000-61000 -v "C:\Users\Office Demos\Documents\tb-gateway\config:/thingsboard_gateway/config" -v "C:\Users\Office Demos\Documents\tb-gateway\extensions:/thingsboard_gateway/extensions" -v "C:\Users\Office Demos\Documents\tb-gateway\logs:/thingsboard_gateway/logs" --name tb-gateway --restart always thingsboard/tb-gateway

Configuration (Attach your configuration file) Notate: Remove Access token from file if you want to attach a tb_gateway.yaml

{ "thingsboard": { "host": "thingsboard.cloud", "port": 1883, "remoteShell": false, "remoteConfiguration": true, "statistics": { "enable": true, "statsSendPeriodInSeconds": 3600, "configuration": null, "commands": [] }, "deviceFiltering": { "enable": false, "filterFile": "list.json" }, "maxPayloadSizeBytes": 1024, "minPackSendDelayMS": 200, "minPackSizeToSend": 500, "checkConnectorsConfigurationInSeconds": 60, "handleDeviceRenaming": true, "security": { "accessToken": "" }, "qos": 1, "checkingDeviceActivity": { "checkDeviceInactivity": false, "inactivityTimeoutSeconds": 200, "inactivityCheckPeriodSeconds": 500 } }, "storage": { "type": "memory", "read_records_count": 100, "max_records_count": 100000, "data_folder_path": "./data/", "max_file_count": 10, "max_read_records_count": 10, "max_records_per_file": 10000, "data_file_path": "./data/data.db", "messages_ttl_check_in_hours": 1, "messages_ttl_in_days": 7 }, "grpc": { "enabled": false, "serverPort": 9595, "keepaliveTimeMs": 10000, "keepaliveTimeoutMs": 5000, "keepalivePermitWithoutCalls": true, "maxPingsWithoutData": 0, "minTimeBetweenPingsMs": 10000, "minPingIntervalWithoutDataMs": 5000, "keepAliveTimeMs": 10000, "keepAliveTimeoutMs": 5000 }, "connectors": [ { "type": "bacnet", "name": "BACnet", "configuration": "bacnet.json" } ] }

Connector name (If you need help with some connector/converter): BACnet Connector

{ "name": "BACnet", "logLevel": "DEBUG", "general": { "objectName": "TB_gateway", "address": "0.0.0.0:47808", "objectIdentifier": 599, "maxApduLengthAccepted": 1476, "segmentationSupported": "segmentedBoth", "vendorIdentifier": 15 }, "devices": [ { "deviceName": "S_1AC0_DemoPlug", "deviceType": "default", "address": "192.168.11.35:47808", "pollPeriod": 10000, "timeseries": [ { "key": "InsRealPower1", "type": "int", "objectId": "analogInput:2", "propertyId": "InsRealPower1" } ] }, { "deviceName": "HoneywellGateway_MainOffice", "deviceType": "default", "address": "192.168.11.35:47808", "pollPeriod": 10000 } ] }

Error traceback (If it was raised):

Versions (please complete the following information):

• OS: Windows 10 - Docker Desktop v 24.0.7
• Thingsboard IoT Gateway version 3.4.4
• Python version - 3.11.7

[github-actions[bot]]

Hi @TomAllen95.
Thank you for your interest in ThingsBoard IoT Gateway.
Your issue was registered, please wait for response from engineer.

IOTGW-104

[kamisettychandan]

@TomAllen95, Hi, I am also facing same issue

[imbeacon]

Hi @TomAllen95 @kamisettychandan,

Thank you for interest in ThingsBoard IoT gateway. At the moment we are investigating the connection ability to YABE simulator, unfortunately for now, with no luck, but we will write you after finding the reason why it cannot connect.

[kamisettychandan]

@imbeacon

As per docker logs, 'tb-gateway can't able to find 'Room Control Simulator' Please find my docker logs, then you can understand the problem.

Day.4.Docker_Logs.txt

Please find Config files, bacnet.json.txt tb-gateway.txt

Kindly check and update

[mgruenberger21]

Hello,

any news on this topic? I have the same issue. TB-Gateway is sending "Unconfirmed-REQ who-Is"-Messages to 'Room Control Simulator'. But nothing more happens. I opended another case a few weeks ago, because I can`t access data from other bacnet-devices as well. (https://github.com/thingsboard/thingsboard-gateway/issues/1520) I can access all the data witch Yabe (of room simulator and bacnet end-device).

Is anyone here using bacnet-connector of tb-gateway successfully?

Kind regards.